Business Details
About
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TN-2409834 Our mission is simple: Protect Memphis families. We believe insurance is more than a policy—it’s protection. When you work with our agency, you get a team of licensed professionals who care, listen, and make sure you have the coverage you need for every stage of life. Whether you’re moving to Memphis, relocating across the Mid-South, or simply reviewing your current coverage, we are here to help ensure your loved ones and assets are protected.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Terez Wilson - State Farm Insurance Agent
726 Mount Moriah Road, Memphis, TN
38117, United States
Hours
Reviews
5.0
276 reviews
5 stars
269
4 stars
6
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, professional, and attentive, particularly highlighting Reggie and Terez for their exceptional service.
Efficiency
Many reviews noted the quick response times and seamless processes for obtaining insurance, with several customers expressing satisfaction with how fast their needs were addressed.
Knowledge and Support
Agents were frequently described as knowledgeable and helpful, providing clear explanations and guidance on insurance policies, which contributed to a positive customer experience.
Value and Savings
Several customers reported significant savings on their insurance policies, appreciating the competitive rates and discounts offered by the agency.
- ARAdam RichardsonDec 9, 20255.0The team was quick to assist me with my account changes, and very kind and responsive. This is the type of service that is rare nowadays.
- TMTiffany MitchellDec 3, 20255.0Reggie was professional and helped me to find the best coverage for my property. Thank you Reggie.
- ENEverica NashOct 27, 20255.0Reggie made securing my life insurance policy quick and easy. He was professional, patient, and genuinely cared about finding the best coverage for me. I appreciate his honesty and clear communication—highly recommend!
- DJDericka JordanOct 27, 20255.0Friendly staff, professional and very informative. Reggie made sure I knew my options and helped me make the best decision for now and later. Thank you!
- NNNiOct 21, 20255.0The entire office is nice and very helpful. I have never experienced that with a company. Great job guys.
Frequently Asked Questions About Terez Wilson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.