Our office strives to provide State Farm customers with the most efficient and professional service in the Mid South. We primarily serve the Memphis, Bartlett, Lakeland, Collierville, Germantown, Cordova and surrounding areas as well as the entire state of Alabama, Arkansas, Georgia and Mississippi. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance.
Customers consistently praised the staff for their exceptional customer service, highlighting their friendliness, professionalism, and willingness to help.
Efficiency
Many reviews noted the quick and efficient service provided by the agents, making processes like policy changes and claims seamless.
Knowledgeable Staff
Agents were frequently described as knowledgeable and capable of explaining insurance details clearly, which helped customers feel confident in their choices.
Cost Savings
Several customers reported significant savings on their insurance premiums after switching to State Farm, indicating competitive pricing.
Personal Touch
Customers appreciated the personal attention they received, with many mentioning that agents took the time to understand their needs and build relationships.
LF
Laura F.
Dec 12, 2025
5.0
My State Farm team is always on point. They excel with customer Service and quick follow through. It’s always a pleasure to interact with the team. Beth you Rock!!
TD
Tamika Drayton
Dec 3, 2025
5.0
I truly would like to thank Mr. Theo for his help and assistance. He made everything so easy and smooth. So if you need anyone thats going to get you right go talk with him
JA
jeremy angus
Dec 1, 2025
5.0
Customer service has always been top notch. Beth was a great help today helping me make a change to my coverage.
LW
Lachelle Walker
Nov 10, 2025
5.0
Thank you Beth for your diligence and kindness every time I call.
AG
Amber Garner
Nov 4, 2025
5.0
Theo was a great help. He was very kind and friendly and easy to talk with. He was such a great help! 😊
Frequently Asked Questions About Colin Vickrey - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an online insurance quote at Colin Vickrey - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Colin Vickrey - State Farm Insurance Agent?
We accept cash and most major credit cards such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password to view your billing and payment info.
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are available on the details page of your bill.
What services does the State Farm mobile app offer for customers of Colin Vickrey - State Farm Insurance Agent?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What are the office hours for Colin Vickrey - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is the office of Colin Vickrey - State Farm Insurance Agent wheelchair accessible?
Yes, the office has wheelchair accessible entrance, seating, and restroom facilities.
Are appointments required to visit Colin Vickrey - State Farm Insurance Agent?
No, appointments are not required, but online appointments are offered for convenience.
What nearby dining options can I explore before or after visiting Colin Vickrey - State Farm Insurance Agent?
Nearby restaurants include Memphis Pizza Cafe, Buffalo Wild Wings, Olive Garden, TGI Fridays, Soul Fish Cafe Wolfchase, and Chicken Salad Chick, perfect for grabbing a meal during your visit.
Are there any nearby real estate services customers can connect with near Colin Vickrey - State Farm Insurance Agent?
Yes, nearby real estate agents include Candace Franklin, Realtor - Re/Max Experts and RE/MAX Agent Carrie Smith, which may be helpful for clients interested in insurance for new homes.
What nearby services could assist customers with financial transactions around Colin Vickrey - State Farm Insurance Agent?
Nearby financial services include Western Union for money transfers, Speedy Cash, Check Into Cash, and Cadence Bank for various financial needs.