This profile is uncertified and using publicly sourced data
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Business Details
About
Auto Insurance AgencyHome Insurance AgencyInsurance AgencyInsurance BrokerTitle Insurance CompanyLife Insurance AgencyMotorcycle Insurance AgencyRenter's Insurance Agency
BTJ Insurance is an independent insurance agency that has been providing customers in Knoxville, Lenoir City, TN and the surrounding areas with superior quality insurance services since 2003. We are locally owned and operated and strive to provide exceptional customer service. We are also a community leader, earning multiple awards, as well as, top sales awards of Presidents Conference and Conference of Champions. If you are shopping for auto, home, business, life or health insurance in Tennessee, contact our agency. We will shop our top insurance carriers and help you find the best coverage for your needs.
Location
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.