Rob Gwynne - State Farm Insurance Agent

5.0
250 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
I make it my mission for me and my team to provide remarkable customer service. We are available to help 24/7 to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. Whether you are relocating to the Lebanon or greater Tennessee area or a lifelong resident we look forward to assisting you and your family or your small business. Call me today for a free quote on your auto insurance, home insurance, life insurance or small business.

Location

Rob Gwynne - State Farm Insurance Agent
1333 W Main St, Lebanon, TN
37087, United States

Hours

Reviews

5.0
250 reviews
5 stars
247
4 stars
1
3 stars
1
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of agents like Gena, Michelle, and Wendy.

Responsiveness

The team is noted for their quick response times and effective communication, making processes smooth and stress-free for clients.

Professionalism

Reviews highlight the professionalism of the agents, who are described as thorough, caring, and dedicated to meeting customer needs.

Support During Claims

Several customers expressed gratitude for the support received during claims processes, noting how staff guided them through difficult situations.
  • TC
    Taylor Criswell
    Jan 14, 2026
    5.0
    Just wanted to take a moment and leave a review about this company. My wife and I recently moved to TN and had the hardest time swapping over our out of state insurance. Then I was able to get ahold of Michelle, her patience, customer service and quick ability to get us the proper coverage was everything we hoped for. As someone who has multiple policies, this is by FAR the best agent I have had in a long, long time. I would 100% recommend Michelle to anyone out there who needs great coverage and even better customer service.
  • DM
    Donald Mills
    Jan 12, 2026
    5.0
    Always courteous and works with the customer.
  • JJ
    Jeff
    Jan 9, 2026
    5.0
    Had to make a claim on a cracked windshield. Got an immediate response from Gena, the repair was scheduled, and was it replaced the next day. Great service!
  • JR
    joshua ricketts
    Jan 9, 2026
    5.0
    Chelsea was amazing person to talk to. She took care of all my insurance problems.I recommend her highly
  • JB
    Jennifer Baker
    Jan 9, 2026
    5.0
    All the employees go above and beyond to answer all questions. They are always so polite and yet very professional.

Frequently Asked Questions About Rob Gwynne - State Farm Insurance Agent

What types of insurance does Rob Gwynne - State Farm Insurance Agent provide?

They offer auto insurance, home insurance, life insurance, renter's insurance, and business insurance.

What are the office hours for Rob Gwynne - State Farm Insurance Agent?

The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.