Rob Gwynne - State Farm Insurance Agent

5.0
237 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
I make it my mission for me and my team to provide remarkable customer service. We are available to help 24/7 to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. Whether you are relocating to the Lebanon or greater Tennessee area or a lifelong resident we look forward to assisting you and your family or your small business. Call me today for a free quote on your auto insurance, home insurance, life insurance or small business.

Location

Rob Gwynne - State Farm Insurance Agent
1333 W Main St, Lebanon, TN
37087, United States

Hours

Reviews

5.0
237 reviews
5 stars
234
4 stars
1
3 stars
1
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their professionalism, friendliness, and willingness to go above and beyond to assist with insurance needs.

Agent Expertise

Agents like Gena, Michelle, and Wendy received high marks for their knowledge and ability to explain insurance options clearly, making the process easier for clients.

Timeliness

Many reviews highlighted the quick response times and efficient handling of requests and claims, contributing to a smooth customer experience.

Personalized Care

Customers appreciated the personalized attention and care they received, often feeling like they were treated as family rather than just clients.

Overall Satisfaction

The overall sentiment was overwhelmingly positive, with many customers expressing loyalty and recommending the agency to others.
  • BF
    Bruce Fuller
    4 days ago
    5.0
    Gena was super helpful with an issue we had. She was very thorough and walked us thru the process and then followed up to make sure everything was resolved
  • SL
    Sandy Lane
    4 days ago
    5.0
    Very friendly. Gene had talked with my husband earlier in the day and help get his payment back up and running.
  • JG
    Jenna Goodall
    5 days ago
    5.0
    Gena was super helpful! After being hit by a deer I had to stop by to file a claim. Gena assisted me in getting that done and even helped call auto body shops for me to see how long the wait would be. She was positive and knowledgeable!
  • CE
    Carri Estes
    Nov 12, 2025
    5.0
    Sonya Bowers in the Lebanon office is outstanding. She’s so sweet. She’s been a big help with my home owners insurance and will help me with car insurance. She’s awesome. Customer Service from her is just so professional.
  • CS
    Cleve Sullivan
    Oct 23, 2025
    5.0
    Gena at State Farm was an absolute lifesaver for our family after a stressful car accident. She guided us through every step of the process with patience, professionalism, and genuine care. Gena made everything seamless and stress-free, always keeping us informed and supported. Her expertise and compassion turned a tough situation into a smooth resolution. We couldn’t be more grateful for her outstanding service—highly recommend Gena to anyone needing insurance support! I left my previous insurance company because they were rude and unwilling to help, even though I’ve never filed a claim. With Gena and State Farm, they went above and beyond, even though I’m a brand new customer they treated me like I’ve done business with them for decades.

Frequently Asked Questions About Rob Gwynne - State Farm Insurance Agent

What types of insurance does Rob Gwynne - State Farm Insurance Agent provide?

They offer auto insurance, home insurance, life insurance, renter's insurance, and business insurance.

What are the office hours for Rob Gwynne - State Farm Insurance Agent?

The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.