Choice One Insurance Services provides personal, homeowners, auto, renters, commercial, business, and life insurance policies to clients from 6 locations throughout Middle Tennessee.
Customers consistently praised the friendly, knowledgeable, and responsive staff, highlighting their willingness to assist and provide personalized service.
Affordability
Many reviews noted competitive rates and significant savings on insurance premiums, with several customers mentioning reduced costs compared to previous providers.
Claims Handling
The business received positive feedback regarding the efficient handling of claims, with quick responses and thorough assistance during the claims process.
Professionalism
Reviewers appreciated the professionalism of the agents, who were described as attentive, caring, and dedicated to meeting customer needs.
DR
Darrell Rippy
1 day ago
5.0
Choice is a good company, professional
MK
Mary Kevetter
Dec 7, 2025
5.0
I had storm damage to my roof, lost my carport and chicken coop.
An adjuster came out very quickly and I was given a check to replace everything.
Also a rock cracked my windshield and it was replaced the next day in my driveway.
PC
patrick carver
Nov 21, 2025
5.0
Choice one cut my auto insurance rates in half. Also great rates on homeowner. It's nice to be able to call my agent for any needs.
LT
Logan Tuck
Nov 19, 2025
5.0
Fantastic group. Very knowledgeable and easy to work with throughout the process. Brant did everything he could to get me a great deal along with the coverage that I needed. Absolutely would recommend giving them a call if you are looking for anything insurance related.
CD
Cory Distefano
Nov 12, 2025
5.0
Best part about Choice One is you actually get human interaction in the days of endless phone menus. Heather helped to file my accident claim and went above and beyond to make sure everything was done the right way. Saved me a lot of time and unnecessary energy. Great company.
Frequently Asked Questions About Choice One Insurance Services
What should have I ready for my insurance quote?
For an insurance quote, you'll need to provide basic personal information such as your name, address, driver's license number, and social security number. Your insurance and claim history will also be required to begin the process. Depending on the specific type of insurance you're seeking, additional details may be necessary.
What insurance companies does Choice One Insurance Services partner with?
Choice One Insurance Services collaborates with a range of insurance providers including Allstate, American Modern Insurance, Berkshire Hathaway, Celina Insurance Group, Chubb Group, Erie Insurance, Hagerty Insurance, Haulers Insurance Company, National Lloyds Insurance Company, Progressive, SAFCO Insurance, The General Car Insurance, The Hartford, and Travelers Insurance. Contact us to initiate your insurance quote.
What insurance services does Choice One Insurance Services offer?
Choice One Insurance Services provides a comprehensive range of insurance options including auto, business, homeowners, life, and renters insurance.
What types of insurance policies does Choice One Insurance Services offer?
They provide personal, homeowners, auto, renters, commercial, business, and life insurance policies.
Where is Choice One Insurance Services located?
They are located at 908 West Main Street, Lebanon, TN 37087, USA.
What are the operating hours of Choice One Insurance Services?
They are open Monday through Friday from 8:30 AM to 4:30 PM and closed on weekends.
How can I contact Choice One Insurance Services?
You can reach them at their main phone number +1 615-288-9013 or email branthall@choiceonetn.com.
Which insurance brands are available at Choice One Insurance Services?
They offer policies from brands including AAA, Allstate, Progressive, Travelers Insurance, and more.
What payment options does Choice One Insurance Services accept?
They accept payment by check, Mastercard, and Visa.
Are there any nearby automotive services to help if I need car care before visiting Choice One Insurance Services?
Yes, Affordable Car Care and Freedom Service Solutions offer automotive repair, and Hertz Rent A Car provides vehicle rentals close by for your convenience.
What nearby banks can I visit for financial services when visiting Choice One Insurance Services?
CedarStone Bank is nearby, offering banking and installment loan services which may be useful for clients managing insurance payments or claims.
Can I find any local dining options near Choice One Insurance Services?
Yes, Sake Japanese Grill and The Pandas Nutrition are close by, great for grabbing a meal before or after your insurance visit.
Are there any nearby businesses that could support my commercial insurance needs?
Nearby businesses like Creative Graphics for advertising, Record Nations for business records management, and Terry L Horne CPA Inc for financial services might be of interest.