Choice One Insurance Services

4.8
152 reviews

About

Insurance Agency
Choice One Insurance Services provides personal, homeowners, auto, renters, commercial, business, and life insurance policies to clients from 6 locations throughout Middle Tennessee.

Location

Choice One Insurance Services
908 West Main Street, Lebanon, TN
37087, United States

Hours

Reviews

4.8
152 reviews
5 stars
143
4 stars
4
3 stars
0
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and responsive staff, highlighting their willingness to assist and provide personalized service.

Affordability

Many reviews noted competitive rates and significant savings on insurance premiums, with several customers mentioning reduced costs compared to previous providers.

Claims Handling

The business received positive feedback regarding the efficient handling of claims, with quick responses and thorough assistance during the claims process.

Professionalism

Reviewers appreciated the professionalism of the agents, who were described as attentive, caring, and dedicated to meeting customer needs.
  • DR
    Darrell Rippy
    1 day ago
    5.0
    Choice is a good company, professional
  • MK
    Mary Kevetter
    Dec 7, 2025
    5.0
    I had storm damage to my roof, lost my carport and chicken coop. An adjuster came out very quickly and I was given a check to replace everything. Also a rock cracked my windshield and it was replaced the next day in my driveway.
  • PC
    patrick carver
    Nov 21, 2025
    5.0
    Choice one cut my auto insurance rates in half. Also great rates on homeowner. It's nice to be able to call my agent for any needs.
  • LT
    Logan Tuck
    Nov 19, 2025
    5.0
    Fantastic group. Very knowledgeable and easy to work with throughout the process. Brant did everything he could to get me a great deal along with the coverage that I needed. Absolutely would recommend giving them a call if you are looking for anything insurance related.
  • CD
    Cory Distefano
    Nov 12, 2025
    5.0
    Best part about Choice One is you actually get human interaction in the days of endless phone menus. Heather helped to file my accident claim and went above and beyond to make sure everything was done the right way. Saved me a lot of time and unnecessary energy. Great company.

Frequently Asked Questions About Choice One Insurance Services

What should have I ready for my insurance quote?

For an insurance quote, you'll need to provide basic personal information such as your name, address, driver's license number, and social security number. Your insurance and claim history will also be required to begin the process. Depending on the specific type of insurance you're seeking, additional details may be necessary.

What insurance companies does Choice One Insurance Services partner with?

Choice One Insurance Services collaborates with a range of insurance providers including Allstate, American Modern Insurance, Berkshire Hathaway, Celina Insurance Group, Chubb Group, Erie Insurance, Hagerty Insurance, Haulers Insurance Company, National Lloyds Insurance Company, Progressive, SAFCO Insurance, The General Car Insurance, The Hartford, and Travelers Insurance. Contact us to initiate your insurance quote.