Ryan Nichols - State Farm Insurance Agent

4.8
310 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
The mission of our team is to help our State Farm policyholders manage the risks of everyday life and be the first and best choice for your Knoxville insurance needs. We focus on Auto insurance, Home insurance, and Renters insurance throughout Tennessee, including: Knoxville, Farragut, Maryville, Alcoa, Sevierville, Oak Ridge, Clinton and Lenoir City. License #: TN-842871, GA-3105014, KY-DOI380732, NC-5963533

Location

Ryan Nichols - State Farm Insurance Agent
7043 Maynardville Pike, Knoxville, TN
37918, United States

Hours

Reviews

4.8
310 reviews
5 stars
292
4 stars
4
3 stars
2
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting agents like Ali, Helen, and Hudson.

Response Time

Several reviews noted issues with delayed responses and lack of follow-up, particularly regarding claims and policy changes.

Professionalism

Customers appreciated the professionalism of the agents, with many mentioning their ability to explain policies clearly and assist with various insurance needs.

Pricing

Numerous reviews indicated satisfaction with competitive pricing and the ability to secure discounts, contributing to a positive overall experience.

Mixed Experiences

While many reviews were positive, some customers expressed frustration with unresolved issues and poor communication, particularly during claims processes.
  • MS
    Megan Settle
    3 days ago
    5.0
    Greta Wattenbarger was very helpful and accommodating throughout the process of changing my insurance policy. She was very understanding and made sure I had everything I needed!
  • RR
    Robbi Rose
    4 days ago
    5.0
    Best of the best. Always so sweet and helpful! I am so glad I switched to this agent’s office.
  • MP
    Michael Partin
    Oct 23, 2025
    5.0
    Very friendly and I really liked Ali knew what she was talking about and was helpful in each way to make my coverage cheaper
  • JP
    Joshua Pugliese
    Oct 15, 2025
    1.0
    Two different agents hung up the phone on me during a potential unauthorized payment dispute. I’ve now been waiting for 2 days for them to email me a copy of the proper authorization documentation, still nothing. Every time I call the office I get transferred around from agent to agent, I’ve attempted to resolve this issue in a professional manner, however; their response is making the situation much more difficult.
  • JB
    Joe Baker
    Oct 6, 2025
    5.0
    Great experience!! And Ali was very helpful and professional

Frequently Asked Questions About Ryan Nichols - State Farm Insurance Agent

What types of insurance does Ryan Nichols - State Farm Insurance Agent offer?

They offer Auto, Home, and Renters insurance across Tennessee including Knoxville and surrounding areas.

Where is Ryan Nichols - State Farm Insurance Agent located?

Their office is located at 7043 Maynardville Pike, Ste 16, Knoxville, TN 37918, US.