Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TN-809853
The Mansour Hasan, State Farm Insurance office goal is to be Knoxville Tennessee's first and preferred choice for insurance and financial services. We want to model what it means to be a good neighbor in Tennessee, and provide the highest levels of customer service. We provide and service you with Auto Insurance, Home Insurance, Health Insurance, and Life Insurance throughout Tennessee, including; Knoxville, Oak Ridge, Maryville, and Lenoir City.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Mansour Hasan - State Farm Insurance Agent
10811 Kingston Pike, Knoxville, TN
37934, United States
Hours
Reviews
4.9
211 reviews
5 stars
206
4 stars1
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and responsive to their needs.
Agent Expertise
Agents like Mansour, Harrison, and Brittany were frequently highlighted for their knowledge and ability to provide tailored insurance solutions.
Long-term Relationships
Numerous reviews mentioned long-term relationships with the agency, indicating a strong sense of loyalty and satisfaction over many years.
Mixed Experiences
While many reviews were positive, some customers expressed dissatisfaction with premium increases and claims handling, suggesting inconsistency in service.
- NTNicholas TateNov 22, 20255.0Mansour is a great agent! I deal with Brittany within his office, she is 100% amazing at what she does and absolute sweetest person. I have been with this group for so many years now! Few hiccups with the corporate side of state farm claims BUT Lessons are learned, if having any issues reach out to this team before you get upset and let them escalate it and get results for you, theyll go through the ringer for you to make sure state farm lives up to the name of quality and care. I appreciate this office more than I can express!
- JSJoe SweatOct 16, 20255.0Very friendly and professional. They attended to my needs perfectly. Will recommend to family and friends.
- ARAshley RabyOct 9, 20255.0We recently switched all of our insurance policies to Mansour at State Farm and it was a super easy transaction! Davis was incredibly helpful; our only regret is not calling sooner.
- AFAlyson Farzad-PhillipsAug 25, 20255.0I had a great experience bundling my car, home, and umbrella coverage. After shopping around, this was by far the best deal for the coverage. I specifically worked with Sheridan and she was communciative, knowledgable, and personable.
- BMBenita MoodyJul 28, 20255.0This agency has always been very helpful; we've used their services for several years. Lauren is a great asset.
Frequently Asked Questions About Mansour Hasan - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Mansour Hasan - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted at Mansour Hasan - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view billing and payment information.
What should I do if I have questions about billing or payments?
Contact your agent whose phone number and email are available on your bill's details page for any billing or payment inquiries.
What services are offered through the State Farm mobile app?
The app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of gas, oil, battery, tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Mansour Hasan - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends and major holidays.
Can I purchase my insurance policy online through Mansour Hasan - State Farm Insurance Agent?
Typically, you can purchase a policy online at the end of the quote process. If not, contact your selected agent or Customer Care.
What nearby places can help me with real estate services close to Mansour Hasan office?
Several real estate agents and services like Teresa Guy Knoxville Real Estate Agent, East Tennessee Homes by Elena Yakubov, Realtor, and Red Door Home Group - Wallace Real Estate are nearby to assist you with property needs.
Is there a local art gallery near Mansour Hasan - State Farm Insurance Agent that I can visit?
Yes, Art & Frame Outlet, which is a shopping, home goods store, and art gallery, is located nearby and can be a great place to visit.
How can nearby State Farm agents like Vanessa Brown help if I'm visiting Mansour Hasan's office?
Vanessa Brown - State Farm Agent is close by and may offer additional support or services if you need assistance beyond Mansour Hasan's office.