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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Knoxville, TN.
They never answer there phones I get tired of this trying to pay over the phone I call and no one answer this is wrong people can't get out to make a payment why do they not answer there phone they say hold your place in line by leaving a phone number they never called back this is bull crap
HO
Hannah Osteen
Jan 31, 2026
5.0
Absolutely love having Direct Auto Ins. Very affordable and staff is amazing ! Matt McCoy helped us get a vehicle added to my policy in under 15 minutes ! Highly recommend using!
VW
Victor White
Jan 30, 2026
5.0
I am very happy and pleased with how I was treated by Mr. Mccoy. He was able to get me covered, making the process very simple. Unfortunately, I had to call him for at least a week with a different issue and Everytime he would either answer the phone or call me back with positivity and great energy willing to help me with my issue. I really appreciate your patience and help Mr. Mccoy
KK
Kelley Kaminsky
Jan 29, 2026
5.0
Matt at Kingston pike office was terrific! He was kind and explained everything clearly.
LW
Linda Wingate
Jan 28, 2026
5.0
I spoke with Jennifer
She was very helpful and fast service..
Frequently Asked Questions About Direct Auto Insurance
Where is Direct Auto Insurance located?
Direct Auto Insurance is located at 9278 Kingston Pike, Knoxville, TN 37922, USA.
What types of insurance does Direct Auto Insurance offer?
They specialize in auto, life, motorcycle, and renter's insurance.
What are the business hours of Direct Auto Insurance?
They are open Monday to Friday from 9:00 AM to 5:30 PM, and Saturdays from 9:00 AM to 2:00 PM. The business is closed on Sundays.
Can I book an appointment online with Direct Auto Insurance?
Yes, online appointments are available.
What languages are spoken at Direct Auto Insurance?
They provide services in English.
How can I contact Direct Auto Insurance?
You can reach them by phone at +1 865-691-9666 or via email at BU1011@directauto.com.
What nearby places can I visit after getting insurance at Direct Auto Insurance?
Nearby you can visit Pizza Hut for a meal, National Fitness Center for a workout, or explore Riversports Outfitters Cedar Bluff for outdoor gear and bike rentals.
Are there any convenient locations nearby for banking or ATM services when visiting Direct Auto Insurance?
Yes, a Truist ATM is located nearby for your banking needs.
Which nearby stores might be useful if I need mobile phone or hardware supplies while visiting Direct Auto Insurance?
Cricket Wireless Authorized Retailer and Harbor Freight Tools hardware store are close by for mobile phone and hardware supplies.
Are there services nearby that can help with credit repair or shipping needs near Direct Auto Insurance?
Yes, ASAP Credit Repair offers credit repair services, and PostalAnnex provides shipping and printing services nearby.
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