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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Knoxville, TN.
I’ve had a horrible experience with direct auto insurance.. my sister had requested them as being “cheap” but they treat their customers horribly. I had started not even a full month with this company because they had canceled my policy due to not giving out someone else personal business as in an address or their insurance when it had nothing to do with someone else only me since I was the only one on the policy .. why would you need someone else’s personal business when they don’t have business with you all? I didn’t even get my full refund back from paying them 4 days ahead of my bill date just to be canceled a day after .. then only getting half of my payment back and I didn’t even use this company for a full month. I’m still waiting on my check to get in the mail because they decide to send out the check 9 days after I call for a refund after telling me they will send it out one day after doing the refund but that was another lie. Never again will I deal with this company and how they take advantage of young people and scamming.
DJ
Dee Jaye
Dec 1, 2025
5.0
Great.
UO
Uwera Olive
Sep 11, 2025
5.0
Very happy with the service very friendly and helpful thank you
Frequently Asked Questions About Direct Auto Insurance
What types of insurance does Direct Auto Insurance in Knoxville offer?
Direct Auto Insurance provides auto, life, motorcycle, and renter's insurance options tailored to your needs, even if you have a less than perfect driving record.
Where is Direct Auto Insurance located in Knoxville, TN?
Direct Auto Insurance is located at 1423 E Magnolia Ave, Knoxville, TN 37917, USA.
What are the operating hours of Direct Auto Insurance?
The agency is open Monday through Friday from 9:00 AM to 5:30 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
Does Direct Auto Insurance offer online appointments or onsite services?
Yes, Direct Auto Insurance offers both online appointments and onsite services for your convenience.
How can I contact Direct Auto Insurance?
You can reach Direct Auto Insurance by phone at +1 865-637-4945 or by email at BU1391@directauto.com.
What languages does Direct Auto Insurance support?
Direct Auto Insurance provides services in English.
Are there any financial institutions near Direct Auto Insurance I can visit?
Yes, nearby financial institutions include Chesterfield Finance Co, Western Finance Service, Credit Central, and Regions Bank. These can assist with loans, mortgages, and other financial services alongside your insurance needs.
Where can I grab a bite or coffee near Direct Auto Insurance?
Nearby options for food and drinks include Time Out Deli and Market and Likewise Coffee, perfect spots to visit before or after your insurance appointment.
Are there any community services or non-profits close to Direct Auto Insurance?
Yes, Appalachian Community Fund, Sertoma Center East, and Knoxville Area Urban League are close by, offering various community and social services.
How can nearby businesses like Oscar's Food Market or 3 Kingz Tattoos benefit me during my visit?
While visiting Direct Auto Insurance, you can conveniently shop for groceries at Oscar's Food Market or explore local tattoo art at 3 Kingz Tattoos, making your trip more productive and enjoyable.