Since 1973, I’ve proudly represented Allstate in the Kingsport community. Stellar customer service is what my agency strives for. I would love to see if I can help your family.
The only reason I stay with this agency is because it would be too difficult to move my home and auto policies. The people I worked with in the beginning were great and are clearly not there anymore. I often have to speak with Rikki now who is terribly condescending and will make suggestions that show she clearly has not looked at the history of your account and often times make you feel like she is not listening to you. She thinks it cute that her dog barks in the background while you are trying to speak. I have multiple dogs so this not a complaint I make lightly. I honestly wished I had gotten the names of the agents that were under her before they moved on and tried to see what companies they went to. Always looking for other quotes.
JG
Jilda Gilliam
Aug 13, 2022
5.0
Best Insurance Agency around great staff
JP
Jean Puckett
Jan 1, 2021
5.0
Treated us greatly .. Went the extra mile to help us..
TB
Team Resilient Tennessee BOOM
Sep 5, 2017
2.0
Used to be great until kathie epps left, then Kathie's quotes weren't stood by , they took almost 3 times what was quoted out of our acct , tried getting it back was never returned , only home was returned then I get a letter from collection agency , wanting 159$ real funny how they dont stand by quotes & try to get more $ from us your branch is truly a joke , at least kathie took care of customers , yet you over charge more then double #fact