Auto Insurance AgencyInsurance AgencyLife Insurance AgencyMotorcycle Insurance AgencyRenter's Insurance AgencyDirect Auto Insurance
Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Kingsport, TN. Spanish language assistance available at this location.
The person who signed me up was kind. After that they charged me an extra "fee" every six months as a thank you for my loyalty. When I cancelled, they charged me a $50 cancellation fee. When I needed them, they left me hanging for days to tell me they werent going to help me. I didnt expect them to, until they told me they were going to. So they lied, they were rude, and worst of all, they wasted days if my time.
JF
Jav Flemmo
Nov 5, 2025
5.0
Listen ask for Lori if u tryna get the best rate
She'll be patient and work with you
MB
Matthew Billek
Oct 27, 2025
5.0
Great customer service. Friendly and very helpful staff. I was in and out with my insurance. Thank you.
RR
Rick
Oct 25, 2025
1.0
Zero Stars. I would not recommend them to anybody
EH
Emmalynn Hilton
Sep 23, 2025
1.0
Avoid this place at all costs. They blatantly lie about what you owe and then bill you for way more. I know two other people personally that they’ve screwed over. Your rate won’t stay the same, they’ll say it’s removed, and it isn’t. They tried charging me $430 for only 27 days of coverage after saying my cancellation fee was only $50. Sketchy and untrustworthy
Frequently Asked Questions About Direct Auto Insurance
What types of insurance does Direct Auto Insurance in Kingsport, TN offer?
Direct Auto Insurance offers auto, life, motorcycle, and renter's insurance options.
Where is Direct Auto Insurance located?
Direct Auto Insurance is located at 1101 E Stone Dr, Suite 5, Kingsport, TN 37660, USA.
What are the business hours for Direct Auto Insurance in Kingsport?
The office is open Monday to Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Can I get insurance services in Spanish at Direct Auto Insurance?
Yes, Spanish language assistance is available at the Kingsport location.
Does Direct Auto Insurance offer online appointments or onsite services?
Yes, Direct Auto Insurance offers both online appointments and onsite services.
How can I contact Direct Auto Insurance?
You can contact Direct Auto Insurance by phone at +1 423-245-1515 or via email at BU1015@directauto.com.
Where can I find more information about Direct Auto Insurance in Kingsport online?
More information is available at https://local.directauto.com/tennessee/kingsport/1101-e-stone-dr or on their Facebook page at https://www.facebook.com/directauto.
What nearby financial services are close to Direct Auto Insurance?
Nearby financial services include Security Finance, World Finance, Advance Financial, and First Bank and Trust Company, all offering various loan and banking services.
Are there any health and medical facilities near Direct Auto Insurance?
Yes, MedWorks, which specializes in occupational medicine and health services, is located nearby.
What nearby attractions can I visit before or after my appointment at Direct Auto Insurance?
You can visit Escape Room Kingsport for an amusement experience or shop at American Rental Home Furnishings and Cartridge World for home goods and office supplies, respectively.