Direct Auto Insurance

4.6
559 reviews

About

Auto Insurance AgencyInsurance AgencyLife Insurance AgencyMotorcycle Insurance AgencyRenter's Insurance AgencyDirect Auto Insurance
Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Kingsport, TN. Spanish language assistance available at this location.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Direct Auto Insurance
1101 E Stone Dr, Kingsport, TN
37660, United States

Hours

Reviews

4.4
173 reviews
5 stars
129
4 stars
21
3 stars
3
2 stars
4
1 star
16
  • DD
    D
    Jan 2, 2026
    1.0
    The person who signed me up was kind. After that they charged me an extra "fee" every six months as a thank you for my loyalty. When I cancelled, they charged me a $50 cancellation fee. When I needed them, they left me hanging for days to tell me they werent going to help me. I didnt expect them to, until they told me they were going to. So they lied, they were rude, and worst of all, they wasted days if my time.
  • JF
    Jav Flemmo
    Nov 5, 2025
    5.0
    Listen ask for Lori if u tryna get the best rate She'll be patient and work with you
  • MB
    Matthew Billek
    Oct 27, 2025
    5.0
    Great customer service. Friendly and very helpful staff. I was in and out with my insurance. Thank you.
  • RR
    Rick
    Oct 25, 2025
    1.0
    Zero Stars. I would not recommend them to anybody
  • EH
    Emmalynn Hilton
    Sep 23, 2025
    1.0
    Avoid this place at all costs. They blatantly lie about what you owe and then bill you for way more. I know two other people personally that they’ve screwed over. Your rate won’t stay the same, they’ll say it’s removed, and it isn’t. They tried charging me $430 for only 27 days of coverage after saying my cancellation fee was only $50. Sketchy and untrustworthy

Frequently Asked Questions About Direct Auto Insurance

What types of insurance does Direct Auto Insurance in Kingsport, TN offer?

Direct Auto Insurance offers auto, life, motorcycle, and renter's insurance options.

Where is Direct Auto Insurance located?

Direct Auto Insurance is located at 1101 E Stone Dr, Suite 5, Kingsport, TN 37660, USA.