TN-976782 Our office strives to provide State Farm customers with the most efficient and professional service in the Etowah area. We primarily serve Etowah, Athens, Englewood, Benton, Delano, Copperhill, Tellico Plains and surrounding areas as well as Georgia. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance and Financial Services.
Jessica and Paul received numerous accolades for their exceptional customer service, with many customers highlighting their friendliness, knowledge, and willingness to go above and beyond.
Efficiency
Customers frequently praised the quick and efficient service provided by the agents, particularly in handling inquiries and processing insurance needs.
Savings
Many reviews noted significant savings on insurance premiums, with Jessica specifically mentioned for helping clients find better rates and coverage.
Professionalism
The staff consistently demonstrated professionalism and thoroughness in addressing customer needs, contributing to a positive overall experience.
Local Engagement
Customers appreciated the personal touch of dealing with a local office, emphasizing the friendly and familiar atmosphere.
AA
Anna
3 days ago
5.0
Fast reliable
CC
Carol Chavez
4 days ago
5.0
Paul is always easy to work with and explains everything.
JE
Julie Ellis
Oct 31, 2025
5.0
Jessica provides the best customer service by far. She is very informative and takes time to help you understand your coverages. She goes above and beyond to get you the best savings possible. I am very well pleased with service provided. 10 out of 10 recommend. Call Jessica today!!!!!!
VV
Vapenotiq Vapors
Oct 17, 2025
5.0
Jessica was amazing she helped me and was super fast . I really appreciate her and how quickly she was able to help me. She will be the one I call for any assistance.
AL
Amanda Lankford
Oct 10, 2025
5.0
Paul is absolutely the best to work with all the way around! I have been working with him for years and he always goes above and beyond with whatever I throw his way. Rental insurance, home owners insurance, life insurance, and vehicle insurance! I recommend him to anyone looking for insurance he will do you right and has the best customer service!
Frequently Asked Questions About Mark Riden - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online with Mark Riden - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Mark Riden - State Farm Insurance Agent offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What insurance services does Mark Riden - State Farm Insurance Agent provide?
The office provides Auto, Home, Life, and Small Business Insurance, focusing on completing personalized comprehensive reviews of customers’ insurance needs.
What are the office hours for Mark Riden - State Farm Insurance Agent in Etowah, TN?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on major holidays like November 27, December 25, and January 1.
What payment methods are accepted at Mark Riden - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Can I use the State Farm mobile app to manage my insurance with Mark Riden?
Yes, the mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Where is Mark Riden - State Farm Insurance Agent located?
The office is located at 501 N Tennessee Ave, Etowah, TN 37331, USA.
Are there nearby real estate agents that customers can visit around Mark Riden's office?
Yes, nearby real estate agents include Robyn Latham Hicks - Weichert Realtors - The Space Place, Bri Hammons- TN Realtor exp Realty, LLC Hero Homes Group, and Weichert Realtors-SEM Associates, which could be helpful if you are considering property insurance or home purchases.
What banking options are near Mark Riden - State Farm Insurance Agent for customer convenience?
Nearby banks include Builtwell Bank and First Volunteer Bank, providing convenient locations for financial services related to your insurance needs.
What local dining options can I explore near Mark Riden - State Farm Insurance Agent?
You can enjoy local dining at places like Castillos Mexican Restaurant, Shelby's, Waffle House, and McDonald's before or after visiting the insurance office.