Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TN-976782 Our office strives to provide State Farm customers with the most efficient and professional service in the Etowah area. We primarily serve Etowah, Athens, Englewood, Benton, Delano, Copperhill, Tellico Plains and surrounding areas as well as Georgia. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance and Financial Services.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Mark Riden - State Farm Insurance Agent
501 N Tennessee Ave, Etowah, TN
37331, United States
Hours
Reviews
5.0
471 reviews
5 stars
468
4 stars2
3 stars0
2 stars1
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jessica and Paul received numerous praises for their exceptional customer service, being described as friendly, knowledgeable, and willing to go above and beyond for clients.
Efficiency
Customers frequently highlighted the quick and efficient service provided by the staff, particularly in handling insurance needs and inquiries.
Savings
Many reviews noted significant savings on insurance premiums, with clients expressing satisfaction with the competitive rates offered by the agency.
Local Engagement
The agency's local presence and personal touch were appreciated, with clients valuing the ability to interact with real people rather than automated systems.
- CBCharles E. Barnes3 days ago5.0Big shoutout to Jessica from Mark Riden State Farm! She reached out to let me know I’m saving money on my policies. Love the customer service and transparency—thank you!
- ARAmber RoderickJan 3, 20265.0Jessica is amazing. She took the time to help with all my insurance needs (home, motorcycle, & vehicles). If you’re looking for someone willing to go above and beyond she is your lady. Thanks to Jessica’s help my 16yr old can now drive his Christmas present.
- LBLarry BushJan 2, 20265.0I needed insurance coverage on my new motorcycle late on a Friday afternoon. I called Mark Riden’s State Farm office and Jessica Tallent answered the phone. Even though it was late, Jessica worked until she got my bike covered. Jessica was very professional, efficient and easy to work with. I have found the whole group at this State Farm office a pleasure to work with. Larry B.
- EBElizabeth ByarsJan 2, 20265.0Jessica was a very big help getting me set up with homeowners and car insurance. Smooth transition and great customer service .so nice and quick to help get me set up!
- CSChristy SearsJan 2, 20265.0Jessica Tallent worked a miracle for us! My husband and I are so grateful for her and just how easy and painless she made our multiple insurance processes! Thank you, Jessica!
Frequently Asked Questions About Mark Riden - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online with Mark Riden - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Mark Riden - State Farm Insurance Agent offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What insurance services does Mark Riden - State Farm Insurance Agent provide?
The office provides Auto, Home, Life, and Small Business Insurance, focusing on completing personalized comprehensive reviews of customers’ insurance needs.
What are the office hours for Mark Riden - State Farm Insurance Agent in Etowah, TN?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on major holidays like November 27, December 25, and January 1.
What payment methods are accepted at Mark Riden - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Can I use the State Farm mobile app to manage my insurance with Mark Riden?
Yes, the mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Where is Mark Riden - State Farm Insurance Agent located?
The office is located at 501 N Tennessee Ave, Etowah, TN 37331, USA.
Are there nearby real estate agents that customers can visit around Mark Riden's office?
Yes, nearby real estate agents include Robyn Latham Hicks - Weichert Realtors - The Space Place, Bri Hammons- TN Realtor exp Realty, LLC Hero Homes Group, and Weichert Realtors-SEM Associates, which could be helpful if you are considering property insurance or home purchases.
What banking options are near Mark Riden - State Farm Insurance Agent for customer convenience?
Nearby banks include Builtwell Bank and First Volunteer Bank, providing convenient locations for financial services related to your insurance needs.
What local dining options can I explore near Mark Riden - State Farm Insurance Agent?
You can enjoy local dining at places like Castillos Mexican Restaurant, Shelby's, Waffle House, and McDonald's before or after visiting the insurance office.