Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
TN-2320689 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Phillip Gooch - State Farm Insurance Agent
8820 Trinity Rd, Cordova, TN
38018, United States
Hours
Reviews
4.9
136 reviews
5 stars
130
4 stars
3
3 stars1
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Becky, Phillip, and Devon received high praise for their helpfulness, responsiveness, and ability to simplify complex insurance processes.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to provide clear explanations about policies and coverage options.
Personalized Attention
Many reviews highlighted the personalized care and attention customers received, making them feel valued and understood.
Positive Experience
Overall, customers expressed satisfaction with their experiences, often describing the office environment as friendly and welcoming.
Long-term Relationships
Several customers mentioned their long-standing relationships with the agency, indicating trust and loyalty built over many years.
- LCLaQuita Conway5 days ago5.0Sarah, was truly amazing. She was very helpful with getting me cheaper rates on my new policy. I received a call 2 weeks later from Sarah. She told me that my premium was lower and explained the additional savings. Thanks again Sarah!
- CBCarriss Barnes5 days ago5.0Sarah was a major help in getting me some great coverage for a better price than what I was paying. 100% recommend.
- DKDavid KeithSep 30, 20255.0Becky was very helpful.. I had to go out of state to get insurance because they wanted to charge me very high insurance. The truck was going to sit in one place because I was selling it. I needed insurance so people could see how it rode on the road. Thank you Becky for helping me get it insured.
- KAKeirsten AkataSep 30, 20255.0I want to give a huge thank you to Ms. Becky. She has been patient, caring, and always so helpful with any changes or questions I’ve had. She makes everything simple and stress-free, and I truly appreciate the support she provides. Thank you, Ms. Becky, for always going the extra mile!
- AHAaliyah HankinsSep 10, 20255.0This office is the best office to deal with! They truly care! I have been with State Farm for a decade and I couldn’t possibly recommend anyone better!!
Frequently Asked Questions About Phillip Gooch - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Phillip Gooch - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Phillip Gooch - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your online billing and payment information by using the Digital Pay Payment Center link, entering your User ID and password to log in.
What are the office hours at Phillip Gooch - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 4:30 PM and is closed on weekends and major holidays.
Can I manage my insurance policies using the State Farm mobile app?
Yes, the mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Where is Phillip Gooch - State Farm Insurance Agent located?
Our office is located at 8820 Trinity Rd, Suite 102, Cordova, TN 38018, USA.
Which insurance products does Phillip Gooch offer?
We offer a variety of insurance products including auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
Are there nearby real estate services where I can get assistance related to property?
Yes, nearby real estate services include Tamara J The Realtor, Tera Upshaw Harris Realty Services LLC, Harris Realty Services, and Mae Weeks Realty, which can help you with buying or selling property in the area.
Is there public transportation or trucking services near the insurance office?
TCA Trucking is located nearby and provides freight and cargo services which may be useful for transportation needs in the area.
What religious organizations are close to Phillip Gooch - State Farm Insurance Agent that I might visit before or after my appointment?
Nearby religious organizations include Trinity Baptist Church, The Alpine Village, Kids at Trinity, Iglesia Trinity en Español Memphis, and New Hope Baptist Church, which offer various community and worship services.