Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
TN-2249563
Our mission is to become your first choice for all of your insurance needs by establishing a personal relationship with you and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Commercial Insurance throughout the Collierville, TN area. When the unfortunate incidents occur we pledge to be there to assist you through the good and the bad. ~
Details
- Requires appointmentNot available
Location
Joe Sarrio - State Farm Insurance Agent
2085 E Winchester Blvd, Collierville, TN
38017, United States
Hours
Reviews
4.9
169 reviews
5 stars
162
4 stars1
3 stars1
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and responsive, with specific mentions of agents like Cindy, Jennifer, and Tina for their exceptional service.
Professionalism
The agency is frequently noted for its professionalism, with agents providing thorough explanations and support, making the insurance process smooth and stress-free.
Communication
While most reviews highlight good communication, there are notable complaints about unresponsiveness and lack of follow-up from certain agents, particularly regarding billing issues.
Value for Money
Several customers reported significant savings on their insurance premiums after switching to this agency, indicating a strong value proposition.
Mixed Experiences
Despite many positive reviews, there are a few negative experiences regarding service quality and responsiveness, suggesting inconsistency in customer experiences.
- LSLinda SykesNov 15, 20255.0Ms Cindy Z. was absolutely informative and able to help us find the best plan for our needs. Her friendly approach made the process easy to accomplish. Thanks again for all that you do.
- JKjel ksSep 29, 20255.0this place is the best
- WTWalt TrevathanAug 29, 20255.0Excellent review of existing policies and minor adjustments made to optimize my insurance needs. Joe and his team did a great job!!
- KWkathy wadeAug 22, 20255.0Very Good ,very helpful & great rate..
- SZShihao ZhuAug 21, 20255.0Joe and his team is our household’s go-to auto insurance agency. I was at first recommended by friends about this establishment, now through my own experience with them recently, it’s professionally shown that they’re kind, diligent and efficient in helping their customers. Specially kuddos to Tammy, one of their team members who greatly helped with my case!👏🏼
Frequently Asked Questions About Joe Sarrio - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Joe Sarrio - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Joe Sarrio - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password to log in. You will then be directed to your billing and payment information.
What services does Joe Sarrio - State Farm Insurance Agent provide?
We offer insurance services including Auto, Homeowners, Renters, Life, Motorcycle, Property, Boat, Pet, and Business insurance.
What are the office hours for Joe Sarrio - State Farm Insurance Agent?
We are open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays, Sundays, and certain holidays.
Can I manage my insurance policies through the State Farm mobile app?
Yes, the mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Are appointments required to visit Joe Sarrio - State Farm Insurance Agent?
No, appointments are not required to visit our office.
What nearby dining options are available around Joe Sarrio - State Farm Insurance Agent?
Nearby restaurants include Nawab's Restaurant, Social Desiii Indian Cuisine & Bar, Amrutha Vilas, Sonic Drive-In, and Salsarita’s Fresh Mexican Grill, offering a variety of cuisines to enjoy before or after your visit.
Where can I find nearby convenience stores or gas stations near Joe Sarrio - State Farm Insurance Agent?
Convenience stores and gas stations nearby include Express Mart and Shell, which are convenient for quick stops during your trip.
What other services and facilities are located near Joe Sarrio - State Farm Insurance Agent?
Nearby places include DocuMart for printing services, Walgreens pharmacy, USPS shipping center, and Prime Urgent Care medical center, which may be helpful for your additional needs.