Brand Certified
Mark Riden - State Farm Insurance Agent
5.0(1070 reviews)
Certified by Mark Riden - State Farm Insurance Agent • Apr 12, 2026
Business Details
4681 N Lee Hwy, Cleveland, TN
37312, United States
Certified by Mark Riden - State Farm Insurance Agent • Apr 12, 2026
(423) 472-0248
Certified by Mark Riden - State Farm Insurance Agent • Apr 12, 2026
https://www.markriden.com
Certified by Mark Riden - State Farm Insurance Agent • Apr 12, 2026
About
Certified by Mark Riden - State Farm Insurance Agent • Apr 12, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TN-976782 Located in Cleveland TN, our office strives to serve our customers evolving needs and ensure they are adequately protected. Focusing on Auto, Home, Business and Life Insurance, we want to help our customers gain a better understanding of what insurance can do for them while providing exceptional customer service. We pledge to be there to assist you through the good and the bad and strive to provide the most exceptional Insurance experience in Tennessee.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Certified by Mark Riden - State Farm Insurance Agent • Apr 12, 2026
Mark Riden - State Farm Insurance Agent
4681 N Lee Hwy, Cleveland, TN
37312, United States
Hours
Certified by Mark Riden - State Farm Insurance Agent • Apr 12, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20268:30 AM - 5:00 PM
7/3/20268:30 AM - 5:00 PM
9/7/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
5.0
1,070 reviews
5 stars
1,047
4 stars16
3 stars1
2 stars0
1 star6
- DHDenise Harley3 days ago5.0Called to ask some questions and spoke with Ms. Carley. She was very helpful. Thank you so much
- TETonya Evans3 days ago5.0I just switched my home and auto insurance from a company I had been with for 30+ years to State Farm because their rates were significantly better and the agent, Mike McQuirk was knowledgeable and very personable. He handled everything professionally and expeditiously.
- MWMichael Wright5 days ago5.0Amazing team, excellent work ethic, always looking to help! Thank you :)
- JGJoe Gill6 days ago1.0My experience goes as follows. Around 10 am I walk into this office to get settled with new agent since I'm new to the area. She looks up account since I've been with state farm for close to 40 years. She looks at account and mentions maybe a higher deductible would help me since I'm an old man on disability and watch every dime. I said OK, let's get this fixed. But immediately informed me that she had an appointment with therapist and she would get it done afterwards and get back with me. She called to say she needed wife's license number. Why? State farm already has it. But that afternoon, I sent it. That was on a Tuesday. Didn't hear anything Wednesday. Thursday i texted to see if she was finished. She hadn't noticed that I had sent info Tuesday. She said " i am currently working on it". By Friday, i am very aggravated from getting zero service. Mind you, I had gone to get a quote from another company and was sent a quote in an hour. I send text asking for copy of insurance so that I'll go elsewhere. She sent two quotes of which neither was correct and sent them in two minutes of my text. She hadn't done anything in 2.5 days and sends illegitimate quotes that are completely wrong and had just been pulled in a hurry because she hadn't done her job. But I'm the bad guy for getting upset with incompetence. When I send text of my disappointment in their service, no apology. So if your out there aggravated at the way the world has turned bad, these people are the best example of how it has.
- SCSusan ClickMar 31, 20265.0Mike was very quick and helpful with switching my policies to GA from TN. Life and renters insurance as well as car insurance.
Frequently Asked Questions About Mark Riden - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Mark Riden - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Mark Riden offers free quotes.
What are the office hours for Mark Riden - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends and major holidays.
Who should I contact if I have questions about billing or payments at this State Farm office?
Please contact your agent; their phone number and email are available on your bill's details page.
Can I manage my insurance account using the State Farm mobile app?
Yes, you can manage your insurance and banking accounts, get roadside assistance, file claims, and more via the app.
What types of insurance products are offered by Mark Riden - State Farm Insurance Agent?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance products.
What payment methods are accepted at Mark Riden - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Are appointments required to visit Mark Riden - State Farm Insurance Agent?
No, appointments are not required, although online appointments are offered and onsite services are available.
What nearby automotive service centers can I visit after meeting with the agent?
Nearby automotive services include Massengill Tire Company, Premier Tire & Auto Service, and Northstar Collision Center, useful for automotive repairs or maintenance.
Where can I find nearby wellness or beauty services close to the State Farm office?
Mood Swings Salon and Spa and Fantasy Styles and Tan are nearby for beauty and spa services after your visit.
Are there nearby restaurants or places to eat near Mark Riden - State Farm Insurance Agent?
Yes, Rice N Go, a Korean and Asian restaurant, is nearby where customers can enjoy a meal before or after their insurance appointment.
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