TN-765336
The Jeff Herman, State Farm team is proud to serve the Bartlett, TN and Greater Memphis area with insurance and financial services. Contact our office today for an insurance review to see where we can help get great value on car insurance, auto insurance, homeowners insurance, renters insurance, life insurance, business insurance and more. We would love the opportunity to earn your business!
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Jeff Herman - State Farm Insurance Agent • Mar 01, 2026
Certified by Jeff Herman - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
407 reviews
5 stars
391
4 stars
7
3 stars4
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, helpfulness, and friendliness of the staff, highlighting their willingness to go above and beyond.
Efficiency
Many reviews noted the quick and easy processes for obtaining insurance and resolving issues, with agents providing prompt assistance.
Knowledge and Support
Agents were frequently described as knowledgeable and informative, helping customers understand their options and providing tailored solutions.
Positive Experiences
Overall, customers expressed high satisfaction with their experiences, often mentioning a sense of being treated like family rather than just a number.
JS
Janice Spearman
4 days ago
5.0
Isiah was polite, friendly. Professional and very knowledgeable about my homeowner and auto policies. I will definitely refer him to my family and friends.
KE
Katherine Elder
Feb 19, 2026
5.0
Erika was a tremendous influence help. Answered all my questions!
NS
nick strader
Feb 10, 2026
5.0
Great rate. Great customer service
AM
Armandi McNeil
Jan 29, 2026
5.0
To whom it may concern,
I wanted to appraise this highly trained, motivated, and driven individual beyond their respective job description. From the overall knowledge, customer service, and wholesome nature of our interaction felt as if was speaking with a long time colleague. I never have received knowledge, advice, and service like this a day in my life to this degree. I don’t know why he isn’t a franchisee himself, and whenever he is I’ll be the first to visit his office. Thank you for your commendable service, gratitude, and great time you’ve facilitated to me today. I anticipate a bright and hopeful future with all of you. Like a good neighbor, Tanner is there. Beyond the red shirt and khakis, this guy is the go to. Thank you for having me 🙏❤️
GW
Greg Walsh
Jan 24, 2026
1.0
Could not get my life insurance billing right after months of having the same issue. Ended up canceling it. Was talking to Shannon multiple times who kept assuring me that my issue was resolved but it wasn’t. Would not recommend!
Frequently Asked Questions About Jeff Herman - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Jeff Herman - State Farm Insurance Agent?
No, quotes online are offered for free at Jeff Herman - State Farm Insurance Agent.
What payment methods are accepted by Jeff Herman - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Where can I access my online billing and payment information for my insurance?
You can use the Digital Pay Payment Center link on their website to log in with your User ID and password to view billing and payment details.
Who should I contact if I have questions about billing or payments?
Please contact your agent whose phone number and email are provided on the details page of your bill for assistance.
What services are offered on the State Farm mobile app?
The app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at Jeff Herman - State Farm Insurance Agent?
It typically covers towing, delivery of gas, oil, battery or tires, one-hour locksmith services, and one-hour of mechanical labor for select services.
Can I purchase an insurance policy online with Jeff Herman - State Farm Insurance Agent?
Typically, you can purchase a policy online at the end of the quote process. Otherwise, you can contact your selected agent or Customer Care.
What are the office hours for Jeff Herman - State Farm Insurance Agent in Bartlett, TN?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends and public holidays.
Can you recommend nearby places to visit around Jeff Herman - State Farm Insurance Agent while in Bartlett?
Nearby places include Suite Life XXperience beauty salon, ATC Fitness gym, and The Beauty Korner salon—great spots for relaxation or fitness before or after your visit.
Are there any food options close to Jeff Herman - State Farm Insurance Agent?
Wraps Etc., LLC is a nearby fast food restaurant where you can grab a quick meal near the office.
How can nearby businesses like Memphis Benefits and Cada Insurance Group assist me alongside Jeff Herman's services?
Memphis Benefits and Cada Insurance Group are local insurance agencies offering professional services that may complement your insurance and financial needs.
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Certified March 01, 2026Yext Knowledge Graph
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