Direct Auto Insurance

Reviews

• DD

  D

  1 day ago
  5.0
  Erica, Tamika, and Brittany were absolutely wonderful! Bright, cherry, helpful, and considerate. I misunderstood how I was supposed to renew my policy, and they were absolutely amazing about making sure I was taken care of anyway. Beautiful ladies with wonderful personalities, the place smells great and is super clean, and all of them were helping me while also taking calls and handling their business! Owners should be extremely proud of these ladies, they're definitely the kind of people you want helping you!
• AM

  Andrea Murry

  Feb 25, 2026
  5.0
  This process was extremely easy and didn’t take long at all. Erica was so sweet and answered all of my questions thoroughly! I had been with State Farm for years, but the customer service always felt like I had to use their services rather than being genuinely valued. I’m so happy with my decision to switch car insurance and even happier that I’m now saving almost $170 by making the change!
• DW

  Deandre Wayne

  Feb 24, 2026
  5.0
  It was a great visit to this location. Ericca and Brittney worked together and provided excellent service
• MD

  Michael Dates

  Feb 20, 2026
  5.0
  I had an excellent experience working with Ericcaneisia. She was extremely knowledgeable, professional, and took the time to explain my coverage. I never felt rushed or pressured. She just genuinely helped me with a smile the whole time. Her customer service is top tier and she made the process smooth and stress-Free.. will be referring other to her at this location
• TH

  Tony Hawkins

  Feb 17, 2026
  5.0
  Ericcaneisia provide excellent customer service. She was very patient and kind to me and my mother. She greeted us with a smile soon as we walk through the door. We didnt feel rush She explained everything to us. Great job Ericca