TN-876878 My mission is to develop a lasting bond in the community through local support of commerce and education to build relationships, trust, and dependability as a trusted office, and to focus on the needs of our customers to properly protect what means the most to them, while giving an excellent customer service experience. Our dedicated staff at Bruce Patteson - State Farm Insurance is here to help our good neighbors located in McMinn County on all your insurance options.
Everyone was very knowledgeable. They all were very friendly and explained everything to my understanding. They treated like Family. Especially Tanya. Thanks you all. And they saved me money.
CJ
Cindy Jones
Nov 10, 2025
5.0
Vety helpfully transferring all my records from another state,making sure everything was good, it was a peace of mind..
JT
Josh Thompson
Oct 24, 2025
5.0
James, Bruce very knowledgeable and the pretty Tanya secretary is very helpful as well. Great team.
RI
Rhonda Ivins
Oct 24, 2025
5.0
I’ve been a loyal customer for almost 40 years because State Farm has always been there when I needed them. Everyone I have dealt with over the years has been exceptionally kind and helpful. It’s like visiting with family each time I talk with any of them. I plan to be a customer for many more years!
DD
Diesel Derrick
Oct 12, 2025
5.0
I’ve been with State Farm over 20 years and it’s always been there when I needed it. Will continue to put my trust in them
Frequently Asked Questions About Bruce Patteson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Bruce Patteson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email can be found on your bill details page.
What can I do with the State Farm mobile app provided by Bruce Patteson's office?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What services does Emergency Roadside Service cover?
It covers towing to a repair facility, delivery of gas, oil, battery, or tires, locksmith services for one hour, and mechanical labor for select services.
Can I save my insurance quote online to complete later?
Yes, you will receive an email with a link to continue the application when you save your quote.
What are the office hours for Bruce Patteson - State Farm Insurance Agent in Athens, TN?
The office is open Monday through Friday from 9:00 AM to 5:30 PM and closed on weekends and major holidays.
What payment methods are accepted at Bruce Patteson - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Is Bruce Patteson - State Farm Insurance Agent office wheelchair accessible and does it have parking?
Yes, the office has a wheelchair accessible entrance and onsite parking available for customers.
What nearby stores can I visit for groceries or everyday needs before or after visiting Bruce Patteson's office?
You can visit nearby places like Dollar General and Save A Lot supermarkets for groceries and everyday essentials.
Are there nearby dining options near the insurance office in Athens, TN?
Yes, nearby dining options include Subway sandwich shop, Lotus Thai & Sushi, and Sno biz ice cream shop for a quick meal or dessert.
Where can I find postal and money transfer services close to Bruce Patteson - State Farm Insurance?
You can access postal services at UPS Access Point location and money transfer at Western Union nearby.