Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TN-2296825 To be the agency of choice and a lifetime insurance partner to our customers by providing guidance and perspective on meeting their unique and individual insurance needs. Our focus will be to continually deepen relationships with our customers through effective conversations and a forward-thinking level of service - putting the needs of our customers first in every aspect. We will hold ourselves accountable to always do what is right for our customers.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
DJ Coomer - State Farm Insurance Agent
5249B Hickory Hollow Pkwy, Antioch, TN
37013, United States
Hours
Reviews
5.0
306 reviews
5 stars
303
4 stars0
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Mickey, Josseline, and Gina received high praise for their friendly, knowledgeable, and efficient service, often going above and beyond to assist customers.
Professionalism
Customers consistently noted the professionalism and expertise of the agents, particularly Mickey and Josseline, who made complex insurance processes easy to understand.
Responsiveness
The team was frequently commended for their quick responses and effective communication, ensuring that customer inquiries were handled promptly.
Value for Money
Many reviews highlighted the ability of agents to provide better coverage at lower prices compared to competitors, showcasing the agency's commitment to finding the best deals for clients.
- RBRae Barksdale4 days ago5.0My December payment apparently has been lost in the holiday mail. Big thanks to Gina for promptly processing my payment over the phone; all with courtesy and friendliness!
- JBjohn b5 days ago5.0I appreciate and am pleased with the help and service provided by Regina McAlister of the DJ Coomer State Farm Agency! Regina is so knowledgeable, quick to respond, and conscientious related to my family's insurance needs. Regina, thank you for your help and fantastic service! Mark Bailey
- KNKaitlin NidaJan 2, 20265.0Regina is the best! She is amazingly, friendly and so helpful she definitely goes above and beyond!!
- VDVivian DersuDec 30, 20255.0Gina with DJ Coomer's office is amazing! She has consistently provided our family with great service for many years. She always responds quickly to our questions and does a great job explaining our options. She makes every effort to ensure our vehicles have the coverage they need at the best value. I can always count on her and appreciate her professionalism and dedication to providing excellent service.
- BSBraeden SheltonDec 17, 20255.0I have worked with Josseline on multiple occasions. She is very well informed on statefarms policies and processes, as well as being very personable. She merges both business and personal conversation into each call, showing she cares about the customer. From this structure to her calls, shes able to inform me about policies I dont yet have that could soon apply to me as im soon to be engaged and could get the ring insured. The conversation felt very natural and not pressured which I very much appreciate. You definitely hired a great one with this agent!
Frequently Asked Questions About DJ Coomer - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at DJ Coomer - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at DJ Coomer - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services are offered on the State Farm mobile app?
The mobile app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours of DJ Coomer - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is DJ Coomer - State Farm Insurance Agent open on public holidays?
No, the office is closed on key holidays including November 27, 2025, December 25, 2025, and January 1, 2026.
What nearby places can I visit after my appointment at DJ Coomer?
After your visit, you can enjoy nearby places like WIN Bubble Tea for a refreshing drink, Red Lobster for seafood dining, or Era Clothing for shopping.
Are there places nearby where I can get additional services or shopping done?
Yes, nearby you have Best Buy for electronics, Treasures Fine Jewelry for gifts, and Pinnacle Financial Partners for banking services.
What nearby transit or community facilities can help me locate DJ Coomer - State Farm Insurance Agent?
Nearby landmarks include Independence Academy High School and the Global Event Center, which can help orient you in the Antioch area.