Business Details
About
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TN-2296825 To be the agency of choice and a lifetime insurance partner to our customers by providing guidance and perspective on meeting their unique and individual insurance needs. Our focus will be to continually deepen relationships with our customers through effective conversations and a forward-thinking level of service - putting the needs of our customers first in every aspect. We will hold ourselves accountable to always do what is right for our customers.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
DJ Coomer - State Farm Insurance Agent
5249B Hickory Hollow Pkwy, Antioch, TN
37013, United States
Hours
Reviews
5.0
284 reviews
5 stars
280
4 stars0
3 stars1
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Mickey, Josseline, and Gina received high praise for their patience, knowledge, and helpfulness, making the insurance process easy and stress-free.
Communication
Customers appreciated the clear and prompt communication from agents, often highlighting their responsiveness and willingness to answer questions.
Professionalism
Many reviews noted the professionalism of the staff, particularly Mickey and Josseline, who were described as thorough and attentive to customer needs.
Value for Money
Several customers reported significant savings on their insurance premiums and appreciated the competitive rates offered by the agency.
Overall Experience
The majority of reviews reflected a positive overall experience with the agency, with many customers expressing satisfaction and recommending the service to others.
- COCarly O'Connor5 days ago5.0Charles was awesome! He helped me find the best policy for my price range, an thoroughly explained all of my options. Plus was pretty funny and personable!
- JHJohnny, HuddlestonNov 17, 20255.0Gina was great in helping us with our flood renwal. It was complicated due to the government shutdown but she persisted and helped us. We highly recommend her and this office for insurance needs.
- LHLeisa HuddlestonNov 17, 20255.0I just want to brag on Gina. She has been so helpful and patient working on our flood renewal. It's been wild because of the government shutdown but she was diligent and helped us. I highly recommend this state farm office and especially Gina. It's a pleasure to have her as an insurance contact.
- KPKristin PaddonNov 11, 20255.0Mickey Hough has exceptional customer service! He is kind and knowledgeable and made time to meet with us on a Saturday afternoon. I would highly recommend doing business here.
- BWBailey WertzNov 7, 20255.0I have been working with Charles and he is the best! He is so quick to answer any question I may have and is very professional. Highly recommended reaching out to him for assistance.
Frequently Asked Questions About DJ Coomer - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at DJ Coomer - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at DJ Coomer - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services are offered on the State Farm mobile app?
The mobile app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours of DJ Coomer - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is DJ Coomer - State Farm Insurance Agent open on public holidays?
No, the office is closed on key holidays including November 27, 2025, December 25, 2025, and January 1, 2026.
What nearby places can I visit after my appointment at DJ Coomer?
After your visit, you can enjoy nearby places like WIN Bubble Tea for a refreshing drink, Red Lobster for seafood dining, or Era Clothing for shopping.
Are there places nearby where I can get additional services or shopping done?
Yes, nearby you have Best Buy for electronics, Treasures Fine Jewelry for gifts, and Pinnacle Financial Partners for banking services.
What nearby transit or community facilities can help me locate DJ Coomer - State Farm Insurance Agent?
Nearby landmarks include Independence Academy High School and the Global Event Center, which can help orient you in the Antioch area.