I make it my mission for me and my team to provide remarkable customer service. We are available to help 24/7 to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. Whether you are relocating to the Brookings area or a lifelong resident we look forward to assisting you and your family or your small business. Call me today for a free quote on your auto insurance, home insurance, life insurance or small business.
Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting agents like Dylan and Paul for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service provided, with agents promptly answering questions and assisting with policy changes.
Affordability
Several customers reported significant savings on their insurance premiums after switching to this agency, emphasizing competitive rates and good coverage options.
Personalized Experience
Clients appreciated the personalized attention and care they received, with staff taking the time to explain policies and ensure customers felt comfortable with their choices.
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sonja poole
5 days ago
5.0
Ive been with Paul Kruse- State Farm insurance for 14 years, they handle all my insurance needs! There staff is the best staff to work with, they are accommodating, they direct you to get the very best coverage at the very best rate possible. They are friendly and if ur with them long enough you can call them dam near family lol, I do 😀. They always ask how ur doing before buisness talk. They are extremely patient as well, I was there just the other day to add a policy, and I was there for 2 hours, however with Val Welu it seemed like 5 minutes thats how awesome her and state farm are. When I got home I had emailed Paul wondering if they had an app I could download to make things a little more convenient, it was id say 4ish and he responded immediately. I downloaded the app and I couldn't believe how easy and dummy proof it was to use. By far the easiest app to set up. Literally took 5 minutes. I recommend Paul Kruse for all ur insurance needs u can't beat the customer service you get on and off the clock!
JR
James Rauzi
Dec 2, 2025
5.0
Reached out to get a new quote through State Farm for the first time and the representative Tommy Elliott who talked to me was very helpful and knowledgeable!! Would highly recommend this office to anyone, great experience!!!
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WhackCody
Dec 1, 2025
5.0
Just recently moved to the area and I stopped in to adjust everything with my car insurance. Thomas made the experience easy accessible, he even got me a quote the day of! Definitely will recommend to anyone who asks!
KW
Kelli Wallace
Nov 21, 2025
5.0
Paul and his team are great! Everyone is friendly, personable, and truly dedicated to the people they work with. They care deeply and create a welcoming, positive environment.
CS
Carson Schmidt
Nov 14, 2025
5.0
Great experience working with Thomas. Super helpful, quick, and got me the best deal on my motorcycle insurance. Highly recommend!