Paul Kruse - State Farm Insurance Agent

4.9
167 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
I make it my mission for me and my team to provide remarkable customer service. We are available to help 24/7 to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. Whether you are relocating to the Brookings area or a lifelong resident we look forward to assisting you and your family or your small business. Call me today for a free quote on your auto insurance, home insurance, life insurance or small business.

Location

Paul Kruse - State Farm Insurance Agent
1024 6th St, Brookings, SD
57006, United States

Hours

Reviews

4.9
167 reviews
5 stars
159
4 stars
3
3 stars
3
2 stars
1
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and professional staff, particularly highlighting agents like Dylan, Paul, and Lauren for their exceptional service.

Efficiency

Many reviews noted the quick response times and efficient processes for obtaining quotes and handling claims, making the experience smooth for customers.

Cost Savings

Numerous customers reported significant savings on their insurance premiums after switching to this agency, often highlighting better coverage at lower rates.

Support and Guidance

Customers appreciated the thorough explanations and guidance provided by agents, especially for those new to insurance, ensuring they understood their options.

Overall Experience

The overall sentiment is highly positive, with many customers expressing satisfaction and a willingness to recommend the agency to others.
  • KW
    Kelli Wallace
    2 days ago
    5.0
    Paul and his team are great! Everyone is friendly, personable, and truly dedicated to the people they work with. They care deeply and create a welcoming, positive environment.
  • CS
    Carson Schmidt
    Nov 14, 2025
    5.0
    Great experience working with Thomas. Super helpful, quick, and got me the best deal on my motorcycle insurance. Highly recommend!
  • SS
    Sydney Sadusky
    Oct 31, 2025
    5.0
    Thomas was super easy to work with, explained my coverages and options. With a great rate as well. Would Highly recommend!!
  • BH
    Ben Heinle
    Oct 31, 2025
    5.0
    Called here looking for car insurance quote and spoke with Thomas. He was friendly, efficient, and easy to work with. Prices are fair and the process is simple.
  • LD
    Linda Dolence
    Sep 4, 2025
    3.0
    Obviously this is Don. It appeared to me that the staff members I talked with had very little experience handling death benefits. After a couple of calls to the Home office answers came more clear. The staff was polite and professional. They just seemed overwhelmed with the process. Now, that could be caused by my very direct manner when I am upset. And, after more than 2 weeks after Linda’s death, I am still overwhelmed. Thanks for your help.

Frequently Asked Questions About Paul Kruse - State Farm Insurance Agent

What types of insurance does Paul Kruse - State Farm Insurance Agent offer?

They offer auto, home, life, renter's, and business insurance.

What are the business hours for Paul Kruse - State Farm Insurance Agent?

The agency is open Monday to Thursday from 8:30 AM to 5:30 PM, and on Friday from 8:30 AM to 5:00 PM. It is closed on Saturdays and Sundays.