SC-19447304 With an emphasis on care and compassion our mission is to help our community protect what they have worked so hard for, recover from life’s hardships, dream big dreams, and assist them with the plan necessary to make those dreams a reality.
Agents are consistently praised for their helpfulness, professionalism, and responsiveness, particularly Hayley and Taylor.
Affordability
Many customers reported significant savings on their insurance premiums after switching to this agency.
Knowledge and Support
Agents are noted for their thorough explanations and ability to simplify complex insurance details for clients.
Overall Experience
Customers frequently express high satisfaction with their experiences, recommending the agency to others.
Teamwork
The agency is recognized for its collaborative environment, with multiple agents working together to provide excellent service.
JR
Jordan Reed
Nov 7, 2025
5.0
Hayley Kerr my new insurance rep helped me get from $5 shy of $400 all the way down to $170 a month plus some other insurances that I didn't have before so yeah I 100% recommend her to anyone I know and you should to.
KJ
Kimberly Jackson
Oct 30, 2025
5.0
Hayley was extremely informational and helpful in determining my needs for a new auto insurance policy. She confidently answered every question and quoted me for an existing policy with another agency reducing my premium significantly. Highly recommend this agency!
TC
Terease Campbell
Oct 30, 2025
5.0
My first time talking to him he was very pleasant. Understandable answer all the questions that I needed answer. I will recommend him to family and friends. Keep up the good work
TH
Tyler Holmes
Oct 21, 2025
5.0
I’ve had the pleasure of working with Hayley at State Farm, and I can confidently say she goes above and beyond for her clients. From the first conversation, she was professional, knowledgeable, and truly took the time to understand my insurance needs.
What stood out most was her ability to explain every detail in a way that was easy to understand—something that’s rare when it comes to insurance. She’s patient, responsive, and always follows through on what she says she’ll do. Whether it was updating my policy, answering questions, or helping me find the best coverage at a fair rate, Hayley made the entire process smooth and stress-free.
It’s clear that she genuinely cares about her clients and takes pride in providing excellent service. I’d highly recommend Hayley and her team at State Farm to anyone looking for reliable insurance with a personal touch.
JW
Jordan Brooke Williams
Oct 17, 2025
5.0
I had an amazing experience working with Hayley for my new vehicle insurance! I’ve been with Progressive for three years, and they quoted me $365 a month for my new car. Hayley not only found me coverage for just $199 a month, but she also secured a lower comprehensive and collision deductible. She was professional, knowledgeable, and made the entire process quick and stress-free. I couldn’t be happier with the savings and service — highly recommend Hayley to anyone looking for better coverage and great customer care!
Frequently Asked Questions About Curtis Ward - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Curtis Ward - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Curtis Ward - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours of Curtis Ward - State Farm Insurance Agent?
The office is open Monday through Friday, from 9:00 AM to 5:00 PM. It is closed on weekends and holidays.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view your billing and payment information.
What services does Curtis Ward - State Farm Insurance Agent provide?
We provide insurance services including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Can I change my insurance coverages online with Curtis Ward?
Yes, you can request changes to your coverages online, and they will be forwarded to your agent for processing.
What should I do if I can't log in to my online account?
If you cannot log in, please call Customer Care at any time for assistance.
Which nearby places can I visit around Curtis Ward - State Farm Insurance Agent?
Nearby, you can visit places like Island Mattress for retail shopping, BenchMark Physical Therapy for health services, or Gray Man Spirits if you're interested in a liquor store and eat-and-drink options.
Are there dining options close to Curtis Ward - State Farm Insurance Agent?
Yes, nearby dining options include NY Pizza Kitchen, La Famiglia pizza, The Original Islander Bar & Grill, and The Der sports bar where you can enjoy a meal before or after your visit.
Where can I get financial services near Curtis Ward - State Farm Insurance Agent?
You can visit nearby financial service providers like Edward Jones - Financial Advisor: Tyler Stokes, LibertyX Bitcoin ATM, or Coin Cloud Bitcoin ATM for various financial and currency exchange needs.