Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
SC-12342254 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Gerrie Gresham - State Farm Insurance Agent
1457 South Lake Drive, Lexington, SC
29073, United States
Hours
Reviews
4.9
435 reviews
5 stars
419
4 stars
10
3 stars1
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their ability to explain policies and assist with claims.
Agent Performance
Agents like Josh, Emily, Bella, and Kim received numerous commendations for their professionalism, thoroughness, and ability to save customers money.
Overall Experience
Many reviews reflected a positive overall experience, with customers expressing satisfaction with the ease of switching to State Farm and the quality of service provided.
Claims Process
The claims process was noted as seamless and efficient, with quick approvals and good communication from the agency.
Concerns
A few customers expressed dissatisfaction regarding policy increases and communication issues, indicating room for improvement in these areas.
- ATAsabea TwumJul 2, 20255.0I really enjoyed talking to the agent (Josh). He took his time to explain the coverages and all of that and understood my concerns well enough to put me on something good
- CSChip SpradleyMay 27, 20225.0Gerrie and his team are the absolute best in the business! He gives of himself to his clients, community, and beyond. Fantastic, timely customer service is a trademark.
- CWChamaine WatsonAug 4, 20215.0Loving the willingness to help you find the best coverage for you and your family but most importantly the competitive quote
- DGDavid GallegoSep 10, 20204.0Good place to get auto and renters insurance
- CRcharles and dianne richardsonMar 6, 20205.0I had a very interesting and informative review of our policy coverages with Mr Gresham. I was impressed with the various types of coverages available. I would highly recommend Mr. Gresham as an insurance agent. Charles Richardson
Frequently Asked Questions About Gerrie Gresham - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online with Gerrie Gresham - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Gerrie Gresham offers free quotes!
What payment methods are accepted at Gerrie Gresham - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link, enter your User ID and password to log in and view your billing and payment details.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services does the State Farm mobile app provide?
The mobile app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover through Gerrie Gresham - State Farm Insurance Agent?
It covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services and mechanical labor for select services.
What are the office hours for Gerrie Gresham - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving and Christmas.
Can I purchase an insurance policy online directly from Gerrie Gresham's website?
Typically, you can purchase a policy online at the end of the quote process. If unavailable, please contact your agent or Customer Care.
Are there other insurance agencies near Gerrie Gresham - State Farm Insurance Agent?
Yes, nearby agencies include Scott Jenkins: Allstate Insurance and Mark Rouse Jr, offering auto and home insurance services.
How can nearby businesses like U-Haul Neighborhood Dealer and The Shed Company of Lexington be useful when visiting Gerrie Gresham - State Farm Insurance Agent?
If you need truck rentals or storage solutions before or after securing insurance, U-Haul and The Shed Company provide convenient services nearby.
What community or youth organizations are near Gerrie Gresham - State Farm Insurance Agent that local customers might find interesting?
Local organizations include Cub Scout Pack 518, RBUMC Youth Group, and RBUMC Children's Ministry, which may offer community engagement opportunities.