Business Details
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SC-3002012115 At the Ashley Berry State Farm Agency, we proudly serve Fort Mill, SC, and its surrounding areas in South Carolina and North Carolina. Since 2015, we have offered Auto, Home, Life, and Pet Insurance, among other plans, to meet your needs. Our commitment is to be your Good Neighbor, building strong community relationships with our customers. Reach out today to discover how we can help protect what matters most to you.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Ashley Berry - State Farm Insurance Agent
506 Mercantile Place, Fort Mill, SC
29715, United States
Hours
Reviews
5.0
354 reviews
5 stars
349
4 stars1
3 stars1
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
The agency is consistently praised for its friendly, responsive, and helpful staff who go above and beyond to assist clients.
Professionalism
Customers appreciate the professionalism and knowledge of the agents, making the insurance process smooth and efficient.
Personal Touch
Many reviews highlight the personal connection and care shown by the staff, making clients feel like family.
Quick Response
The agency is noted for its quick response times and efficient handling of inquiries and claims.
Mixed Experiences
While most feedback is positive, there is a notable negative review regarding pricing discrepancies and communication issues.
- CBCarol BrookerGardner4 days ago5.0Always helpful. Questions answered with wonderful, friendly, knowledgeable staff!
- PNPete Fairman (None)Dec 18, 20255.0I moved here from Pennsylvania. I’ve had State Farm for 35 years with the same agent. But moving here to South Carolina there were so many State Farm agencies. When I called I was fortunate Michelle answered the phone. We connected right away. I knew I found the right agency she took care of everything over the phone. Thanks Michelle
- SSSharon SatterthwaiteDec 15, 20255.0Michele with Ashley Berry State Farm office was warmly welcoming as I entered their office without an appt or any previous history of business with them . She listened to my concerns , needs , as I had just moved to this new area and my husband was suddenly no longer able to drive . She provided me with pages of information and options for auto insurance . There was no pressure to purchase a coverage . She encouraged me to take the information home , review , get other quotes … and that she would be there if I decided to go with State Farm . Well, State Farm offered solid coverage at the best or competitive pricing . It is so wonderful to know that they are right around the corner if ever needed . I am grateful to have experienced such a great outcome to what started as an unsettling start .
- GBGarrett BeganDec 1, 20255.0They are always willing to help and work exclusively to the benefit of the customer. Ashley is a great person and will treat you like family.
- DBDAVID BATESNov 21, 20255.0Ashley Berry Insurance has been the best State Farm insurance agency we have ever had. Unfortunately, we had a tree fall on the house a few years ago and my wife had no idea what to do other than call the agency. Within an hour or so Ashley showed up to help walk her thru the steps to have the tree removed from the attic to the roofers to tarping afterward. Of course assistance with the claim followed. The agency was with us thru the repair process. As far as I’m concerned, Ashley Berry and the rest of the agency are all first class people and top tier business people. They have always gone above and beyond expectation! We have complete trust in everyone at Ashley Berry State Farm Insurance with all of our insurance needs. We have referred numerous family and friends and hear nothing but great things about their experience!!
Frequently Asked Questions About Ashley Berry - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Is it free to get a quote online from Ashley Berry - State Farm Insurance Agent?
Yes, you can get a free quote online without any payment.
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are available on your bill's details page.
What can I do using the State Farm mobile app offered by Ashley Berry's agency?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more via the app.
What services are covered under Emergency Roadside Service with Ashley Berry - State Farm?
It covers towing to a repair facility, delivery of gas, oil, battery, or tires, locksmith services, and limited mechanical labor.
What are the office hours for Ashley Berry - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What payment methods are accepted by Ashley Berry - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Does Ashley Berry - State Farm Insurance Agent offer wheelchair accessible facilities?
Yes, the office has wheelchair accessible entrance, parking, seating, and restrooms.
Are appointments required when visiting Ashley Berry - State Farm Insurance Agent?
No, appointments are not required, but online appointments are offered for convenience.
What nearby places can I visit before or after my appointment at Ashley Berry - State Farm Insurance Agent?
Nearby you can visit Starbucks for coffee, Papa Johns Pizza for a quick meal, or Vibrant Family Chiropractic for wellness services.
How can nearby real estate agents like Angel Sells Homes help customers of Ashley Berry - State Farm Insurance Agent?
If you're looking to buy or sell property, you can connect with nearby agents like Angel Sells Homes to complement your insurance needs.
Is there convenient parking available when visiting Ashley Berry - State Farm Insurance Agent?
Yes, there is free street and lot parking available near the office for your convenience.