Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
SC-1912193844 The mission of Shannon Rikard State Farm is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
Location
Shannon Rikard - State Farm Insurance Agent
384 St Andrews Road, Columbia, SC
29210, United States
Hours
Reviews
4.9
238 reviews
5 stars
230
4 stars
5
3 stars1
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
The team is consistently praised for their friendly, helpful, and responsive customer service.
Knowledgeable Staff
Customers appreciate the staff's expertise and ability to explain insurance options clearly.
Competitive Rates
Many reviews highlight the agency's ability to provide affordable insurance options and save customers money.
Personal Touch
Clients feel valued and cared for, often mentioning the personal attention they receive from agents.
Overall Satisfaction
The agency receives high recommendations and positive feedback for their overall service and support.
- SWSteve Williams3 days ago5.0I feel like Shannon and her team have gone the extra mile to help me with my insurance needs. I do recommend them for your insurance needs.
- RGRachel Gomez5 days ago5.0This office is great! Kristen and Beth were both super helpful and knowledgeable.
- JVJonathan VanceNov 14, 20255.0This agent is movie star quality and is very friendly and has always been helpful. Getting help when your broke down is a big deal and they have always been there in time of need for our family. I even got a happy birthday from them which no other company or agency has ever done for me. Don’t was special. The girls I. The office especially Beth treat you with respect and like family She has worked with me on several accidents and even called me on her day off to check on me. Just above and belong what you would expect. I never leave reviews. But they deserve and earned their stars. Just like movie stars. 5 stars service. We have plenty of toys to play with that they insure and take care of for us
- SWSarah WollamNov 5, 20255.0Shannon Rikard and her staff are an immediate mood booster from the moment you walk through the door! It is evident that her team puts in a ton of effort and truly enjoys what they do. What sets this office apart is the professionalism and expertise of the staff while supplying an upbeat environment. The support and care of this team is unmatched!
- EGEmmanuel GalindoOct 23, 20255.0I had an excellent experience with Shannon Rikard - State Farm Insurance Agent and her entire team. From the very beginning, they were friendly, professional, and attentive to every detail. They clearly explained all my insurance options and helped me find the best coverage at the best price. You can tell they truly care about their clients and go above and beyond to provide fast and reliable service. As an extra plus, they can also assist you in Spanish, which makes the whole process much easier and more comfortable. I highly recommend this office to anyone looking for a trustworthy insurance agent in Columbia, SC. Thank you, Shannon, for your great work and dedication!
Frequently Asked Questions About Shannon Rikard - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay for a quote online at Shannon Rikard - State Farm Insurance Agent?
No, quotes online are free of charge at Shannon Rikard State Farm.
What payment methods are accepted at Shannon Rikard - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link on their website. Log in with your User ID and password to view your billing and payment details.
What hours is Shannon Rikard - State Farm Insurance Agent open?
They are open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends and major holidays.
Can I purchase or change my insurance policies online without contacting an agent?
You can request coverage changes online, but completing the process requires an agent. If you don’t have one, they will assign one to you.
What products and services does Shannon Rikard State Farm offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance along with financial services.
Are appointments required to visit Shannon Rikard - State Farm Insurance Agent?
No appointments are required; you can walk in during business hours.
What nearby places can help me relax or take care of myself after visiting Shannon Rikard State Farm?
You can visit nearby spots like Capital City Massage for massage therapy or Rustic Roots Salon for beauty services.
Where can I find financial services or banks near Shannon Rikard - State Farm Insurance Agent?
Nearby financial institutions include Carolina First Bank, TD Bank, and Ben Herritage for financial advising.
Are there any nearby places to pick up prescriptions or medical supplies near Shannon Rikard State Farm?
Yes, Soda City Pharmacy and Compounding is close by for your pharmacy and medical supply needs.