Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
SC-1912193844 The mission of Shannon Rikard State Farm is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
Location
Shannon Rikard - State Farm Insurance Agent
384 St Andrews Road, Columbia, SC
29210, United States
Hours
Reviews
4.9
252 reviews
5 stars
244
4 stars
5
3 stars1
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and responsive nature of the staff, highlighting their professionalism and personal touch.
Knowledgeable Staff
Many reviews noted the expertise and attentiveness of agents, who provided clear explanations and guidance on insurance options.
Competitive Rates
Several customers mentioned the agency's ability to offer lower rates compared to competitors, often resulting in significant savings.
Positive Experience
Overall, clients expressed high satisfaction with their experiences, often feeling valued and treated like family.
- CCCheyenne4 days ago5.0Everyone at this office is very helpful and always so nice !
- MCMark & Rhonda Christensen5 days ago5.0I always receive personalized assistance when I call my agents office. It doesn’t matter if I talk with Beth, Shannon, or any of the other employees. I know I’m going to receive 5 star assistance. There is no rush to get off the line and I always feel understood and valued.
- MLMelissa Light6 days ago5.0Shannon & her crew are amazing! They are friendly, knowledgeable and very helpful! Thank you for helping keep our family safe and insured.
- GWGreg WoodenDec 17, 20255.0The team at Shannon Rikard - State Farm is always friendly and helpful. They are always responsive and they will get back to you if needed. It is State Farm, so the price is usually a tad higher, but worth the compromise for the simplicity and convenience. I have everything there with them; home, auto, umbrella and some toys.
- JHJosie HarlestonDec 10, 20255.0everyone in the office is always friendly and very helpful. Their prices are lower than others.
Frequently Asked Questions About Shannon Rikard - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay for a quote online at Shannon Rikard - State Farm Insurance Agent?
No, quotes online are free of charge at Shannon Rikard State Farm.
What payment methods are accepted at Shannon Rikard - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link on their website. Log in with your User ID and password to view your billing and payment details.
What hours is Shannon Rikard - State Farm Insurance Agent open?
They are open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends and major holidays.
Can I purchase or change my insurance policies online without contacting an agent?
You can request coverage changes online, but completing the process requires an agent. If you don’t have one, they will assign one to you.
What products and services does Shannon Rikard State Farm offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance along with financial services.
Are appointments required to visit Shannon Rikard - State Farm Insurance Agent?
No appointments are required; you can walk in during business hours.
What nearby places can help me relax or take care of myself after visiting Shannon Rikard State Farm?
You can visit nearby spots like Capital City Massage for massage therapy or Rustic Roots Salon for beauty services.
Where can I find financial services or banks near Shannon Rikard - State Farm Insurance Agent?
Nearby financial institutions include Carolina First Bank, TD Bank, and Ben Herritage for financial advising.
Are there any nearby places to pick up prescriptions or medical supplies near Shannon Rikard State Farm?
Yes, Soda City Pharmacy and Compounding is close by for your pharmacy and medical supply needs.