Shannon Rikard - State Farm Insurance Agent
4.9281 reviews
Certified by Shannon Rikard - State Farm Insurance Agent • Feb 01, 2026
Business Details
384 St Andrews Road, Columbia, SC
29210, United States
Certified by Shannon Rikard - State Farm Insurance Agent • Feb 01, 2026
(803) 391-3777
Certified by Shannon Rikard - State Farm Insurance Agent • Feb 01, 2026
https://www.shannonrikard.com
Certified by Shannon Rikard - State Farm Insurance Agent • Feb 01, 2026
About
Certified by Shannon Rikard - State Farm Insurance Agent • Feb 01, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
SC-1912193844 The mission of Shannon Rikard State Farm is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
Location
Certified by Shannon Rikard - State Farm Insurance Agent • Feb 01, 2026
Shannon Rikard - State Farm Insurance Agent
384 St Andrews Road, Columbia, SC
29210, United States
Hours
Certified by Shannon Rikard - State Farm Insurance Agent • Feb 01, 2026
Reviews
4.9
281 reviews
5 stars
272
4 stars
6
3 stars1
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
The team is consistently praised for their friendly, helpful, and responsive customer service.
Knowledgeable Staff
Customers appreciate the expertise and professionalism of the agents, particularly highlighting their ability to explain coverage options clearly.
Positive Experience
Many reviews reflect a high level of satisfaction with the overall experience, including ease of communication and personalized assistance.
Competitive Rates
Several customers noted that the agency offers competitive pricing and has helped them save money on their insurance policies.
- JDJohn DeAngelo2 days ago5.0Wonder people and always a pleasure to speak with! They are very professional and extremely helpful when dealing with all types of insurance. They cut my insurance bill in half and have been with them a few year now! I would definitely recommend if you're in need!
- TVTessa Vereen3 days ago5.0Ive been with Shannon Rikard for 10 years now and it's always nice to talk with Beth up there she's always on point and gets back with me quickly every time. I recommend them to everyone and that's why I give them a 5 star!
- KHKutarra Hayward5 days ago5.0Shannon Rikard State Farm Agency provides outstanding customer service. They professional, knowledgeable, and genuinely care about their clients. They take the time to explain everything clearly, answers questions promptly, and makes the entire process smooth and stress-free. It’s rare to find an agency so dependable and easy to work with. I highly recommend Shannon Rikard to anyone looking for reliable insurance support and excellent service.
- DHDavid HarleyJan 30, 20265.0Shannon and the whole State Farm family have been so wonderful to work with over the last 15 years . If you are looking for a new agent this is the place for you !
- BHBen HarrisJan 22, 20265.0Shannon's office has always been quick to respond and extremely helpful when issuing new policies or making changes to my current policy. They have great prices and great service. Ansleigh has been very helpful when I need to update my home or auto policy.
Frequently Asked Questions About Shannon Rikard - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay for a quote online at Shannon Rikard - State Farm Insurance Agent?
No, quotes online are free of charge at Shannon Rikard State Farm.
What payment methods are accepted at Shannon Rikard - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link on their website. Log in with your User ID and password to view your billing and payment details.
What hours is Shannon Rikard - State Farm Insurance Agent open?
They are open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends and major holidays.
Can I purchase or change my insurance policies online without contacting an agent?
You can request coverage changes online, but completing the process requires an agent. If you don’t have one, they will assign one to you.
What products and services does Shannon Rikard State Farm offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance along with financial services.
Are appointments required to visit Shannon Rikard - State Farm Insurance Agent?
No appointments are required; you can walk in during business hours.
What nearby places can help me relax or take care of myself after visiting Shannon Rikard State Farm?
You can visit nearby spots like Capital City Massage for massage therapy or Rustic Roots Salon for beauty services.
Where can I find financial services or banks near Shannon Rikard - State Farm Insurance Agent?
Nearby financial institutions include Carolina First Bank, TD Bank, and Ben Herritage for financial advising.
Are there any nearby places to pick up prescriptions or medical supplies near Shannon Rikard State Farm?
Yes, Soda City Pharmacy and Compounding is close by for your pharmacy and medical supply needs.
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