Certified by John Acker - State Farm Insurance Agent • Feb 22, 2026
Reviews
4.9
83 reviews
5 stars
78
4 stars
3
3 stars0
2 stars1
1 star1
VD
Victoria Avalos Duran
Feb 19, 2026
5.0
Tosh helped me get the best possible price for my car insurance, and was very patient and helpful. I had an amazing experience with him!
AG
Aaron Gray
Feb 18, 2026
5.0
Mark is very cooperative and an excellent agent. If you’re looking for an agent that will work with you and get you the price you want definitely go to Mark.
AM
Andrew McCarroll
Feb 5, 2026
5.0
Got help from Tosh, He was extremely nice and informative, especially since it was my first ever getting insurance on my own. 10/10 Great service.
CM
Carnell Major
Jan 26, 2026
5.0
From day one, Tosh has had my back. Keeping me up with best way to spend my money and to make sure I am covered in every aspect of life. Tosh isn't just an agent he is also a friend. That exactly what he will do for you! Thank you Tosh!
TW
Trey Walters
Jan 16, 2026
5.0
John Acker and team are always great to work with!
Frequently Asked Questions About John Acker - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at John Acker - State Farm Insurance Agent?
No, John Acker - State Farm Insurance Agent offers free quotes online.
What payment methods are accepted at John Acker - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What services can I manage using the State Farm mobile app?
The app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It typically covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and mechanical labor for select services.
What are the office hours for John Acker - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and is closed on Saturdays, Sundays, and major holidays.
Is the office wheelchair accessible?
Yes, John Acker - State Farm Insurance Agent offers wheelchair accessible seating and restrooms.
Can I make an appointment online at this insurance agency?
Yes, online appointments are offered to conveniently schedule your visit.
What nearby places can I visit before or after my appointment at John Acker - State Farm Insurance Agent?
Nearby, you can visit Randolph Park for outdoor relaxation, Five Guys for a casual meal, or shop at Garfield Jewelers and StyleDwell boutique.
Are there other State Farm insurance agencies near John Acker - State Farm Insurance Agent?
Yes, Troy Herndon - State Farm Insurance Agent and State Farm - Troy Herndon Agency are nearby, offering additional options for insurance services.
What nearby services can assist with financial or loan needs?
Nearby financial services include First Credit, Advance America, Liberty Tax Service, and Approved Cash for loans, tax services, and financial planning.
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