Harrell Insurance Agency

4.9
257 reviews

About

Insurance Agency
Charleston Auto, Home, Business Insurance Our dedicated staff of insurance professionals is known for its friendly service and positive attitude. We offer the type of quality service you should expect from your neighborhood insurance agency. We serve Charleston, Mount Pleasant, James Island, West Ashley and surrounding areas in South Carolina. Take a moment to read more about our agency and our philosophy of great customer service. As an independent insurance agency, we specialize in providing individuals and businesses with the best auto, home and business insurance packages. Our job is to build you a coverage portfolio from a wide range of risk protection options available.

Location

Harrell Insurance Agency
2000 Sam Rittenberg Blvd, Charleston, SC
29407, United States

Hours

Reviews

4.9
257 reviews
5 stars
244
4 stars
4
3 stars
1
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the agency's staff for being friendly, professional, and responsive, with specific mentions of agents like Whitney, Matt, and Cheryl.

Expertise

Many reviews highlighted the agents' knowledge and ability to find the best insurance options, with several customers noting significant savings on their policies.

Communication

The agency received positive feedback for its clear and timely communication, with agents being described as attentive and thorough in addressing customer inquiries.

Overall Experience

Overall, customers reported a high level of satisfaction with their experiences, often describing the process as seamless and enjoyable.

Areas for Improvement

A few reviews mentioned issues with policy cancellations and communication lapses, indicating a need for better internal coordination.
  • VB
    Valencia Brown
    6 days ago
    4.0
    The Harrell Insurance agency has been instrumental and ensuring that I had affordable homeowners Insurance from day one. Quick prompt knowledgeable and courteous service. Thank you Cheryl for being so amazing!! You are definitely an asset to the agency and the consumers.
  • AM
    Alaine Mills
    Nov 11, 2025
    5.0
    Excellent service! Wouldn't go anywhere else!
  • AM
    Ana Mejia
    Oct 3, 2025
    5.0
    Cheryl is easy to talk to and provides information as soon as she can. She also answers questions promptly. Overall, great customer experience.
  • RM
    Roger Murray
    Aug 11, 2025
    5.0
    Very great experience.Got a good deal on my insurance for my home
  • MD
    Matthew D
    Aug 1, 2025
    5.0
    Outstanding agency. Cheryl was fantastic to work with. I can recommend without reservation.

Frequently Asked Questions About Harrell Insurance Agency

What types of insurance does Harrell Insurance Agency offer?

Harrell Insurance Agency specializes in providing auto, home, and business insurance packages to individuals and businesses.

Where is Harrell Insurance Agency located?

The agency is located at 2000 Sam Rittenberg Blvd, #124, Charleston, SC 29407, USA.