SC-1909612874 At Scott Hanners State Farm Agent in Chapin, SC, we proudly serve Little Mountain, Prosperity, Irmo, and Lexington with Auto, Home, and Life Insurance. Backed by 29 years of State Farm experience, we are dedicated to building strong relationships with our Good Neighbors across South Carolina, North Carolina, and Georgia. We strive to deliver exceptional service and personalized coverage to help you safeguard yourself and your family. Please reach out today to explore what we could do for you.
Location
Certified by Scott Hanners - State Farm Insurance Agent • Feb 15, 2026
Certified by Scott Hanners - State Farm Insurance Agent • Feb 15, 2026
Reviews
4.9
160 reviews
5 stars
150
4 stars
6
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and responsive, with many customers highlighting individual team members for their exceptional service.
Professionalism
Customers frequently mention the professionalism and knowledge of the agents, noting their ability to handle inquiries and claims efficiently.
Community Engagement
The agency is recognized for its involvement in the community and commitment to customer care, with many reviews highlighting their proactive approach and support for local initiatives.
Claims Handling
While most feedback is positive regarding claims assistance, there are a few mentions of dissatisfaction with the claims process, indicating room for improvement in this area.
EB
Elisa Brown
4 days ago
5.0
We have been clients of Scott Hanners for several years and have been really pleased with the responsiveness, knowledge and level of service from his team.
TM
TOLGA MOTO
6 days ago
5.0
I highly recommend Scott Hanners State Farm Insurance Agency for all your insurance needs. Bethany Deaton especially has always been a great help to us! Thank you for all your great support!
MP
Madison Pierce
6 days ago
5.0
I’ve had a really positive experience! Their customer service is reliable, easy to reach, and genuinely helpful. Any time I’ve had questions, they’ve been patient and thorough. It’s reassuring to work with an insurance company that actually cares
SB
Sabrina Banks
Feb 5, 2026
5.0
SF (Scott Hanners team) I’ve been with them for, I know well over 6yrs, and they are the best! Very friendly, super supportive, and knowledgeable . Any time I have an issue or a question it gets resolved instantly! A special shoutout to Courtney for being such a wonderful person!☺️
JM
Jessica Miller
Feb 2, 2026
5.0
Kensley at Scott Hanners' is very patient and a pleasure to work with. She went over diff auto policies with me throughly until I found the one that match my needs.
Frequently Asked Questions About Scott Hanners - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Scott Hanners State Farm?
No, you do not have to pay for a quote online. Free quotes are offered!
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are on your bill's details page.
What features does the State Farm mobile app provide?
The app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing, delivery of gas, oil, battery or tires, one-hour locksmith services, and mechanical labor for select services.
Can I purchase my insurance policy entirely online?
You can typically purchase a policy online after the quote process; if not, contact your agent or Customer Care.
What are the office hours of Scott Hanners - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What payment methods are accepted at Scott Hanners State Farm?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
What types of insurance does Scott Hanners State Farm offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Where is Scott Hanners - State Farm Insurance Agent located?
At 508-A Lexington Ave, Chapin, SC 29036, USA, serving surrounding cities like Little Mountain, Prosperity, Irmo, and Lexington.
What nearby places can I visit when I come to Scott Hanners State Farm in Chapin?
You can enjoy a meal or drinks at J.R. Cash's Grill and Bar or Chapin Chop House, get coffee or ice cream at Sweet Izzy's, or visit Modern Companion for pet services.
Are there professional services near Scott Hanners State Farm that I might need?
Yes, nearby are Erin Long Accounting and Consulting LLC, Core Advisors Ltd for accounting, Edward Jones for financial advising, and Total Mortgage Chapin for mortgage services.
What local healthcare facilities are close to Scott Hanners State Farm?
Nearby healthcare services include Chapin Hormone and Wellness, Eyecare Center Chapin, Lehmann Chiropractic, and O'Leary Orthodontics.
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Certified February 15, 2026Yext Knowledge Graph
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