Business Details
About
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PA-777302 Our core values (Integrity, Commitment, Community, and Quality Service) and line of sight to the company mission enables us to help our State Farm customers plan and navigate through the events, milestones, and potential risks of every-day life. We focus on building relationships with customers and the community, helping families plan for the unexpected, and informing existing and potential customers about how current events (in the news or in their lives) can impact their plans for success.
Location
Rob Mullen - State Farm Insurance Agent
666 Downingtown Pike, West Chester, PA
19380, United States
Hours
Reviews
5.0
87 reviews
5 stars
86
4 stars1
3 stars0
2 stars0
1 star0
- AEAndraya Early4 days ago5.0Rob Mullen’s office is awesome! They truly care about their customers and make sure that their needs are met. I appreciate the time that has been taken on my policies to make sure that I have exactly the coverage I need and that I didn’t feel pressured into getting something that I wasn’t necessarily needed. I had reached out some time ago and the pricing wasn’t a good fit at the time, but Jerry kept my information and reached out about a month ago to let me know pricing was better and I was recently able to switch over. I feel comfortable with the team and know that as my needs do change, they will be able to accommodate the changes and get me where I need to be without breaking the bank. Thank you Team for all of your help so far!
- RGRandy GerüldsenNov 20, 20255.0Joe was amazing. Very nice and professional. Helped me understand how to go about my own insurance. Went over everything with me. Definitely recommend.
- CMCassidy MitchellNov 18, 20255.0Great experience today with Mike at State Farm. He was easy to work with, straight forward, and very helpful with my new auto insurance policy!
- DTDavid TempletonNov 17, 20255.0Very happy with my service and my savings and prompt service too!
- NLNatasha LaurensonNov 3, 20255.0Really fantastic experience getting a new policy for my car (and added on renters insurance). Joseph was incredibly helpful in helping me figure out what kind of coverage would be best, and not once did I feel like I was being pressured for extra coverages I did not need.
Frequently Asked Questions About Rob Mullen - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Rob Mullen - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on your bill details page.
What services can I manage using the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more through the app.
What are the business hours for Rob Mullen - State Farm Insurance Agent?
They are open Monday through Friday from 8:30 AM to 5:30 PM and closed on weekends and major holidays like Thanksgiving, Christmas, and New Year's Day.
What types of insurance does Rob Mullen - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What payment methods are accepted at Rob Mullen - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Can I purchase a policy entirely online without an agent?
No, you cannot complete the process without an agent. If you don't have one, one will be assigned to you for all your State Farm services.
Where is Rob Mullen - State Farm Insurance Agent located and what nearby places can I visit?
They are located at 666 Downingtown Pike, West Chester, PA 19380. Nearby you can visit Bradford Plaza for shopping, Bert's Homemade Ice Cream and Italian Ice for treats, and Village Optical for eyewear needs.
Can I combine my visit to Rob Mullen - State Farm Insurance Agent with some nearby wellness or fitness activities?
Yes, nearby places like ATA Martial Arts and Orangetheory Fitness West Chester offer great fitness and recreation options close to the insurance office.
Are there convenient service locations near Rob Mullen - State Farm Insurance Agent for additional needs?
Yes, nearby you can find Walgreens for pharmacy needs, Ace Hardware for building supplies, and Western Union for money transfer services.