At Kenia Walker Agency we like to help see that everyone receives the same great customer service in English or on their mother language, our staff speak multiple languages: English, Portuguese, Spanish and Italian.
Location
Certified by Kenia Alves Walker: Allstate Insurance • Mar 08, 2026
Certified by Kenia Alves Walker: Allstate Insurance • Mar 08, 2026
Reviews
4.8
112 reviews
5 stars
98
4 stars
9
3 stars1
2 stars1
1 star
3
PC
Pr. Moacir Costa
Dec 28, 2025
5.0
Excellent service.
TF
Thalita Ferreira
Jul 24, 2024
1.0
I feel like a person who was belittled by the attendant Kenya Alves Walker. She made me wait for 5 days with no response. On the fifth day after I said about the feedback I was going to leave, I received a call saying that she was traveling! But were there no other people or attendants? Could it be that the system has been offline since last Thursday? This is very unprofessional, I hated her service, I don't recommend her service to anyone, she is incompetent, doesn't provide proper customer service and even gives wrong information. If there was a grade worse than zero, it would be hers. And a tip, if you want a lot of customers, try to meet demand or don't offer the product. We pay ourselves and we pay dearly to suffer humiliation and be mistreated, and to simply have someone say when we need support that they had a holiday and that they were responding as much as possible. If a payment is late, there is interest, right? And why when we need assistance no one provides the necessary help?
What are the office hours for Kenia Alves Walker: Allstate Insurance?
The office is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Kenia Alves Walker: Allstate Insurance located?
The agency is located at 309 Bustleton Pike, Trevose, PA 19053, USA.
Does Kenia Alves Walker: Allstate Insurance provide service in multiple languages?
Yes, the staff speaks English, Spanish, Italian, and Portuguese to serve customers in their mother tongue.
How can I contact Kenia Alves Walker: Allstate Insurance?
You can contact the agency by calling +1 215-436-1185 or emailing kalveswalker@allstate.com.
Can I book an appointment online with Kenia Alves Walker: Allstate Insurance?
Yes, appointments can be scheduled online via their reservation page at https://agents.allstate.com/kenia-alves-walker-trevose-pa.html?section=appointment.
What nearby dining options are available around Kenia Alves Walker: Allstate Insurance?
Nearby dining options include Nomad Cafe for Asian cuisine, Mimi Cafe as a themed diner, and Trev's Philly Steaks for fast American food.
Are there any nearby health and medical services close to Kenia Alves Walker: Allstate Insurance?
Yes, nearby health services include Babiner Dental, Sunrise Eye Associates optometry clinic, Dr. Sofia Goldin, DMD dentist, and Sell Chiropractic.
What nearby recreational or entertainment options can I visit near Kenia Alves Walker: Allstate Insurance?
Nearby recreational spots include Arcade Escape Zone for amusement activities and various art galleries like Frames Plus and Tattoo Galaxy for art and entertainment.
Is parking or public transit information available near Kenia Alves Walker: Allstate Insurance?
While specific parking or transit information is not provided, the agency's location on Bustleton Pike makes it accessible, and nearby landmarks such as Nomad Cafe and Mimi Cafe can help guide your visit.
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Certified March 08, 2026Yext Knowledge Graph
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