I had the best experience with Brandi at Somerset location 295. She had great customer service and went above and beyond to help me. Customer service like this is rare these days!!
LK
Lisa Kernan
Jan 23, 2026
Brandi was so friendly and helpful in getting me car insurance! I was afraid my rate would be high bc of an accident I had, but she was able to get me a really affordable monthly payment!
NT
Naomi Tucker
Oct 27, 2025
Baliee was just amazing she is one of the BEST customer service agents I have ever experienced in any business I have ever dealt with. She was patient, knowledgeable, took the time to help me with an issue that many other agents just pushed aside. She was able to get me answers and the help I needed! She was just absolutely wonderful
VP
Vincent Pardi
Oct 8, 2025
Miss brandy was so sweet and helpful and got me a great rate, what a lucky company they are to have such people! Almost everyone has hated such experiences!
HA
Hatica Aksungur-Holst
Sep 7, 2025
I had a pleasant experience thanks to Matt! He was patient, professional and attentive and I liked his salesman attitude. I called in for a quote and spoke to two agents, William and Cory, and they both weren't really helpful, but thanks to Matt I chose Direct Auto Insurance.