Certified by Megan Chicone - State Farm Insurance Agent • Feb 22, 2026
Auto Insurance AgencyHome Insurance AgencyHealth Insurance AgencyLife Insurance AgencyBusiness Insurance Service
Our mission is to help our State Farm customers and community manage the risks of everyday life and to be the first choice for all of your Pennsylvania Insurance needs. We focus on Auto, Home, Life, Renters, Health, and Business Insurance throughout Pennsylvania, including; Robinson Township, Imperial, Oakdale, Coraopolis, Crafton, Moon Township, Greentree, Carnegie, Bridgeville, and the surrounding Allegheny County communities.
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Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
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Certified by Megan Chicone - State Farm Insurance Agent • Feb 22, 2026
Certified by Megan Chicone - State Farm Insurance Agent • Feb 22, 2026
Reviews
4.9
261 reviews
5 stars
255
4 stars1
3 stars3
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the agents for being helpful, responsive, and knowledgeable, particularly highlighting Emily and Lindsey for their exceptional service.
Process Efficiency
Customers frequently noted that the process of obtaining insurance was quick and easy, with several mentioning seamless transitions and timely follow-ups.
Cost Savings
Numerous reviews indicated that customers were able to save money on their insurance premiums, often due to the agents' efforts in finding competitive rates.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported, particularly regarding communication issues and perceived incompetence from some staff members.
ES
Erin Spice
Feb 9, 2026
5.0
My car battery died multiple times over the last few weeks, maybe due to the cold. Each time I reached Megan’s team, they were super helpful and quick to get me all of the info I needed to utilize roadside assistance. Alexis even helped me troubleshoot while at the dealer to get the documentation I needed quickly. When you’re stuck and dealing with an unfamiliar situation, it’s so comforting to know you have a team of people like Alexis moving quickly behind the scenes to help make a stressful situation a little less overwhelming.
HE
Harley Edlund
Jan 16, 2026
5.0
I was in contact with Kristie for my new policy and she made the whole process great! She saved me a ton of money in switching, and she was very pleasant and more than happy to answer all my questions! Hopefully I don’t have a claim anytime soon, but the overall process of getting insurance and saving a ton of money went as smoothly as possible!
JP
John Pirrmann
Jan 14, 2026
5.0
Emily and Megan have been great to work with. Very responsive and helpful.
JC
Joseph Coroniti
Jan 8, 2026
5.0
Very satisfied with Megan Chicone today in signing me up with State Farm car and home insurance, She was so polite and polite, I will recommend her to my friends
JM
James McKee
Dec 21, 2025
1.0
Working with Megan Chicone – State Farm Insurance Agent has been one of the most aggravating professional experiences I’ve had.
The level of incompetence is honestly shocking. Basic concepts have to be explained multiple times, straightforward requests are misunderstood, and tasks that should be routine somehow get botched or ignored entirely. There is a clear lack of critical thinking and attention to detail—two qualities that are absolutely non-negotiable in the insurance industry.
What makes it worse is the absence of ownership. Mistakes are brushed off, follow-ups require constant chasing, and resolutions only happen if you essentially do the job for them. Instead of guidance, you get confusion. Instead of expertise, you get delays and incorrect information. It feels less like working with a professional and more like supervising someone who is wildly out of their depth.
When you’re trusting someone with coverage that affects your finances, assets, and peace of mind, this level of ineptitude is unacceptable. There are plenty of agents who are competent, responsive, and capable. This is not one of them.
One star. Look elsewhere.
PS
I also agree with a previous one-star reviewer: Alexis should not be answering phones—let alone anywhere near one. Her entitled and snotty attitude is extremely disrespectful and unprofessional, and it perfectly sums up the overall experience with this office.
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Certified February 22, 2026Yext Knowledge Graph
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