Established in 1987.
Michael English founded the National Insurance Agency in 1987. It was his belief that there was a need for an independent insurance agency in Newtown, PA that would not only offer the best value...but also the very best in customer service. Over 25 years later, the entire staff shares Mike's vision of exceptional service, while maintaining great rates for their clients. Despite offering policies from more than a dozen insurance companies, we believe in customer service. For example, when you call the National Insurance Agency the phone is not answered by an automated system...you talk to a person. A person who's anxious to help.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.