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PA-739362
The State Farm mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Jim Gardner - State Farm Insurance Agent
1057 Main Street, Hellertown, PA
18055, United States
Hours
Reviews
4.9
232 reviews
5 stars
219
4 stars
7
3 stars1
2 stars1
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their patience, helpfulness, and professionalism, highlighting agents like Hunter, Bianca, and Courtney for their exceptional service.
Knowledge and Support
Many reviews noted the agents' thoroughness in explaining policies and providing valuable insights, ensuring customers understood their options and received the best coverage.
Efficiency
Customers appreciated the quick response times and efficient handling of their requests, with many noting that their issues were resolved promptly.
Personal Touch
Several reviews mentioned the friendly and personable nature of the agents, making interactions feel more like conversations with friends rather than formal business transactions.
- MKMargaret KroenkeDec 29, 20255.0I spoke to Hunter about changing our car insurance and homeowners over to State Farm. Hunter was patient and answered all my questions . He also explained scenarios I didn't even think of. It's a pleasure doing business with State Farm and Hunter. He's an assent to the company.
- RBRizwan baigDec 18, 20255.0I called to make my payment and i needed my my current insurance card. Emma helped me. Emma provided me Excellent service and sent my insurance card to my email address right away. She showed her willingness to help me with my need. Thank you ! Also Mimi always provides great service to me and always helped with my concerns. Thank you. Muhammad
- CCCaroline ConstanceDec 17, 20255.0Hunter assisted and followed up with me to help me make the best of my policies. He convinced me to switch from a previous insurer I was with for over 10 years. I truly appreciate his thoroughness and patience in explaining the details to me.
- PMPete MiccickeDec 13, 20255.0Madeline was very patient with me and very helpful. I appreciated the fact that she took that time with me.
- LLLucy LabibDec 3, 20255.0Hunter was extremely professional and efficient. He completed all the paperwork quickly and provided me with the quote right away. He was very patient in explaining all the policy’s details, ensuring I fully understood everything. Overall, he is an excellent and highly knowledgeable insurance agent.
Frequently Asked Questions About Jim Gardner - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Jim Gardner - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Jim Gardner - State Farm Insurance Agent?
We accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information using the Digital Pay Payment Center link by entering your User ID and password to login.
What services are offered by Jim Gardner - State Farm Insurance Agent?
We offer insurance services including auto, homeowners, life, renters, business, motorcycle, property, boat, and pet insurance.
What are the office hours of Jim Gardner - State Farm Insurance Agent?
Our office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and specified holidays like Thanksgiving, Christmas, and New Year's Day.
Is the Jim Gardner - State Farm Insurance Agent office wheelchair accessible?
Yes, the office has a wheelchair accessible entrance for your convenience.
Can I make appointments online at Jim Gardner - State Farm Insurance Agent?
Yes, online appointments are offered, although appointments are not required to visit our office.
Which nearby healthcare providers are close to Jim Gardner - State Farm Insurance Agent?
Nearby healthcare providers include Hellertown Family Health, DeWire Dental, LLC, M. Katherine Mitchell, DO, and Feet First Podiatry. Customers can conveniently access medical services before or after visiting us.
Where can I find food and dining options near Jim Gardner - State Farm Insurance Agent?
Nearby dining options include Limon Authentic Turkish Kebap House, Rocco's Pizzeria & Italian Restaurant, Rita's Italian Ice and Frozen Custard, and Aloha Jay's Malasadas, perfect for a meal or snack during your visit.
What local services can I access near Jim Gardner - State Farm Insurance Agent?
You can find various nearby services such as Laurel Salloum - Realtor at Morganelli Properties, Oasis Sun Spa for tanning and spa services, TGF Screen Printing, Hellertown Garage Door Co., and Britt's Tire & Auto Services for automotive needs.