Matthew Campagna: Allstate Insurance

Reviews

• SH

  Samantha Helzerman

  Dec 5, 2025
  1.0
  I would not recommend this agency at all. We have been customers for 16 years and paid on time every month but that did not matter at all to Matt. We had an auto claim while my husband was sparking and it was denied. When I tried to fight the claim everyone from Allstate kept brushing me off and saying there is nothing I can do. I was told by the corporate office to reach out and see if Matt at my local branch would consider a contribution of any amount to our $2,000 repair bill, 2 weeks before Christmas. His reply was that is not an option. Matt never would speak to us on the phone. Every time I called his office I would have to talk to his secretary, Tammy, because Matt was not able to take my call or was either out of the office. So I would leave a message with Tammy and Matt would not pick up the phone and call me back but he would email me. Sad to say they are losing a customer of 16 years because all that seems to matter to them is to make sure they get their money and they're not concerned for the customer. Also BEWARE any spark drivers that think they have coverage through their personal auto insurance with allstate. We found out the hard way but in order to get any coverage you have to have a business and get Commercial Auto Insurance on your personal vehicle to cover any damages if you have to file a claim. They don't tell you this, all they say is you have to have full coverage which we did have at the time. Also, I was raised and still believe that "honesty is the best policy". But I was told by someone from Allstate that the only way to have had my claim covered was to have lied when I filed my claim. To me this seems very unethical and wrong.
• PL

  Paige Lane

  Dec 8, 2023
  5.0
  Rickayla has been so helpful with all questions and concerns. I feel that she goes above and beyond to try to get me the answers and solutions I need. Definitely recommend her to anyone and everyone.
• EM

  Edward Makdad

  Nov 16, 2022
  1.0
  Got letter stating my insurance would be dropped becausr roof was bad and vines growing up the brick.Called office and let them know i had a contract to replace roof but not before date it would be dropped Not happy with what just happened. U guys dropped the insurance. Been with All-State for 35 plus years. Looking elsewhere for insurance. What a joke. I also had 2 other houses and 2 cars insured. Company polices

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