Burns & Burns is a 4th generation independent insurance agency with 9 branches across Northwestern Pennsylvania. These branches include Clarion, Bradford, Clearfield, Erie, Meadville, Mercer, New Wilmington, Tionesta, and Warren. The full-service agency recently celebrated their 80th anniversary in business in 2019. Representing over 60 insurance carriers, Burns & Burns is licensed to do full coverage, including auto, home, life, business, health, Medicare, workers’ compensation, benefits, events, weddings AND MORE! With over 900 combined years of experience, Burns & Burns is sure to find you the right fit for ALL of your insurance needs!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.