PA-350650 The Tom McLaughlin State Farm Insurance office is proud to serve Bristol and surrounding Bucks County with Insurance and Financial Services. Contact our office today for an Insurance review to see where we can help you with your Auto Insurance, Homeowners Insurance, Life Insurance and Financial Services. We are also able to assist small business owners with their Commercial lines of Insurance. We would love the opportunity to earn your business.
Numerous reviews highlight exceptional customer service, particularly from agents like Mike, Geza, Alyssa, and Jazlyn, who are praised for their helpfulness, knowledge, and responsiveness.
Agent Expertise
Customers frequently commend the agents for their expertise in insurance options and their ability to explain policies clearly, making the process easier for clients.
Positive Experiences
Many customers report positive experiences with the agency, noting that the staff goes above and beyond to assist with their insurance needs and provide peace of mind.
Claims Handling
While most feedback is positive, there are some concerns regarding claims handling and communication, with a few customers expressing frustration over delays and lack of responses.
AS
Ashley Saha
4 days ago
5.0
Marie walked me through exactly how to get what I needed insurance wise with zero upselling, full transparency and a great attitude. She took something stressful and guided me along and helped me get a policy in place in under a hour. Thanks!
LR
Leia Rivera
5 days ago
5.0
My experience with Statefarm is always top notch. The service I receive never disappoints. Anytime I call the staff on Bath Rd., they are always so friendly and helpful. One rep in particular is my go to though. Jack aka “the REAL DEAL JAKE from statefarm like a good neighbor” which I hilariously confused his name for the first few times he assisted me, is an amazing asset to the team. Jack always goes above and beyond to answer all my crazy questions , break down all of my annoying bills that I don’t understand, and offer great services that he explains thoroughly. If there is ever something that needs to be followed up on, I can always depend on Jack to get back to me, even when I myself have forgotten all about what I asked for. 10/10 would recommend Statefarm The only on Bath Road ((Tom McLaughlin)) in Bristol, but 101/100 would recommend Jack as your Statefarm Agent! You go Jack!!!! Somebody get this man a raise! ;)
JJ
John
5 days ago
5.0
Needed
Insurance for another snowmobile and Allysa helped me. She was very helpful and efficient. 3 minutes and I had insurance.
AA
Alba Santiago Adorno
6 days ago
5.0
I am very satisfied with the service I receive through my insurance coverage. Mr. Gaza has always been very kind and always clarifies any doubts, providing the best guidance to his clients.
MZ
Matthew Zwiercan
Dec 20, 2025
5.0
Received excellent customer service from Mike - made the experience much easier and memorable!
Frequently Asked Questions About Tom McLaughlin - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for an insurance quote online at Tom McLaughlin - State Farm Insurance Agent?
No, you can get a free insurance quote online without any payment required.
Who should I contact if I have questions about billing or payments?
Please contact your agent using the phone number or email on your bill's details page for billing or payment inquiries.
What services can I access through the State Farm mobile app?
The app helps manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does the Emergency Roadside Service cover?
It covers towing to repair facilities, delivery of gas, oil, batteries, tires, locksmith services, and some mechanical labor.
Can I purchase an insurance policy online through Tom McLaughlin's office?
Typically, you can purchase a policy online after getting a quote; otherwise, contact your agent or Customer Care for assistance.
What are the office hours for Tom McLaughlin - State Farm Insurance Agent in Bristol, PA?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays.
What types of insurance does Tom McLaughlin offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Which payment methods are accepted at Tom McLaughlin's State Farm office?
They accept cash, American Express, Discover, Mastercard, and Visa credit cards.
What nearby places can I visit around Tom McLaughlin - State Farm Insurance Agent?
Nearby you can visit Silver Lake County Park for nature and lake views, or enjoy a meal at Porfirio's Pizza & Pasta and Golden Eagle Diner & Restaurant.
How can nearby transit or amenities help me visit Tom McLaughlin - State Farm Insurance Agent?
You can use local gas stations like Sunoco and Valero to fuel your vehicle, or stop by American Heritage Credit Union for banking needs when visiting the insurance office.
Are there medical facilities near Tom McLaughlin - State Farm Insurance Agent in case of emergencies?
Yes, Lower Bucks Hospital and the Surgery Center & Physicians Office are nearby, providing easy access to healthcare if needed before or after your visit.