Since 1961, individuals and businesses throughout New Castle, PA, and the surrounding areas in Lawrence and Beaver Counties have trusted our insurance agency for affordable policies. Whether you need coverage for your vehicle or life insurance, the agents from Kerr Agency offer the personalized service you need to find the policies that best suits you.
Kevin Kerr, the current owner and president of the agency took over in 2007, which was 46 years after his grandfather established the business. One thing has remained the same for this third-generation insurance agency, the quality of service. With two convenient locations, you can see why the Kerr Agency represents more than 6,000 families in Beaver, Lawrence, and the surrounding counties.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.