Certified by Jim Gardner - State Farm Insurance Agent • Mar 01, 2026
Reviews
5.0
112 reviews
5 stars
108
4 stars
4
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agents for their helpfulness, professionalism, and responsiveness, particularly highlighting Mimi, Bianca, and Emma for their exceptional service.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about insurance policies and their ability to explain complex information clearly.
Efficient Problem Resolution
Several customers mentioned the agents' effectiveness in resolving issues quickly and efficiently, often going above and beyond to ensure customer satisfaction.
Friendly Atmosphere
The overall tone of the reviews indicated a friendly and welcoming environment, with customers feeling comfortable and valued during their interactions.
EF
Evelyn Fauzer
Jan 29, 2026
5.0
Mr Gardner, your agent Chris did not only do a good job he did a great job helping me with all my questions this morning and just very kind and very respectful. I was calling about the beacon I'm not going to put it on my car yet especially with the way we have to drive right now on the Streets of Philadelphia. So I will be in touch I'm heading out the door right now. We have a lot to dig out thank you again appreciate all your agents and all their concern take care of everyone
KL
Karen Llewellyn
Jan 27, 2026
5.0
Had some issues getting into Drive Safe. Emma was extremely helpful and patient and returned all my calls on a timely basis. She did an excellent job helping me to resolve my problem and I’m up and running. Thank you Emma
HR
Holly Reynolds
Jan 21, 2026
5.0
After I experienced a policy glitch when adding a car/driver to my long standing policy, Mimi was crucial to getting it resolved. She listened, understood, took action and followed up until it was resolved. She was such a pleasure to work with and was able to get my policy resolved. She is a true asset to the agency! Thank you!
BR
Bernadine Ricevuto
Dec 17, 2025
5.0
My experience with State Farm is the very BEST!!!!! Communication, help and curtesy is EXCELLENT!!!
Would recommend State Farm to anyone. I am pleased to be a customer with them.
PP
Patty Paules
Dec 1, 2025
5.0
After glitch in the reporting of my insurance for my loan on my car. With the efficient and help of Mimi she was able to resolve the situation for me.
Frequently Asked Questions About Jim Gardner - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Jim Gardner - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Jim Gardner - State Farm Insurance Agent offers free quotes.
What payment methods are accepted at Jim Gardner - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can use the Digital Pay Payment Center link, enter your User ID and password to access your billing and payment info.
What services are offered by Jim Gardner - State Farm Insurance Agent?
They provide insurance and financial services including auto, homeowners, life, renters, motorcycle, property, boat, pet, and business insurance.
When is Jim Gardner - State Farm Insurance Agent open for business?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Is the office of Jim Gardner - State Farm Insurance Agent wheelchair accessible?
Yes, the office has a wheelchair accessible entrance for customers.
Can I manage my insurance policies using State Farm's mobile app?
Yes, the app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What emergency roadside services does Jim Gardner - State Farm Insurance Agent provide?
Emergency Roadside Service covers towing, delivery of gas, oil, battery or tires, locksmith services for one hour, and mechanical labor for select services.
Are there nearby places to grab food or coffee near Jim Gardner - State Farm Insurance Agent?
Yes, Wawa, a convenience store, coffee shop, and delicatessen, is nearby and a convenient spot for refreshments before or after your visit.
Where can I find financial services or accountants near Jim Gardner - State Farm Insurance Agent?
Werner & Co. CPAs and Andesa Financial Management are nearby financial service providers and accountants you might consider consulting.
If I need automotive repair or tire services near Jim Gardner - State Farm Insurance Agent, where can I go?
McNabb's Services and Repairs offers automotive repair and tire dealer services close to the insurance office.
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Certified March 01, 2026Yext Knowledge Graph
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