Business Details
About
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OR-51873 The mission for the Bill Thorp Insurance Agency is to help life go right by assisting people in managing the risks of everyday life and recovering from the unexpected. Our team is focused on helping our customers navigate the world of insurance and financial services in the Grants Pass/Josephine County area including the State of Oregon. We provide free quotes for auto, home, life and small business insurance. We are dedicated to assisting you with all of your insurance needs and love serving our community and neighbors.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Bill Thorp - State Farm Insurance Agent
316 NW Garden Valley Blvd, Roseburg, OR
97470, United States
Hours
Reviews
4.8
35 reviews
5 stars
32
4 stars
2
3 stars0
2 stars0
1 star
1
- AFAnonymous FlynnNov 14, 20251.0I'm a customer of this State Farm. I've been trying to add a vehicle and a driver since last Wednesday. I call, give my info, and I'm told someone who's been working on my policy will give me a call back. Here we are, over a week later. No return call, no email from them. My car is still not covered and I still can't let the added driver drive, because they haven't been added. Still. You can't do this on the app. Im usually tied up during the day and can't get down there before they close. I'm not very impressed with this State Farm. They are not living up to the expectations that are expected of them because of the reputation of State Farm. Supposed to be ONE of the better insurance companies. Not impressed. Thinking about changing companies. 🤔 Signed, very upset customer
- SWShelby WickhorstJun 27, 20255.0Took mom by this office b/c my dad just passed and they really bent over backwards to help her through all of the stuff she had to have changed… and they saved her a significant amount of money! Thank you so much!
- ZRZachariah RailsbackAug 15, 20225.0This is by far my favorite insurance office, bill is super nice, and easy to talk to. All the girls that work in the office are very pleasant as well, and always make sure that I am taken care of, when I come in with questions!
Frequently Asked Questions About Bill Thorp - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Bill Thorp - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Bill Thorp - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Their phone number and email are available on the details page of your bill.
What services does the Bill Thorp - State Farm Insurance Agent offer?
They provide auto, home, life, renters, motorcycle, property, boat, pet, and business insurance, along with financial services.
What are the office hours for Bill Thorp - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I schedule an appointment online at Bill Thorp - State Farm Insurance Agent?
Yes, they offer online appointments and onsite services.
Which nearby restaurants can I visit before or after my appointment at Bill Thorp - State Farm Insurance Agent?
Nearby options include Zack's Bowl Shack, KFC, Casey's Restaurant, Best Taste of India, and Bobablastic for bubble tea and smoothies.
Are there other insurance agencies near Bill Thorp - State Farm Insurance Agent?
Yes, nearby agencies include Nationwide Mutual Insurance Company, Gordon Wood Insurance & Financial Services, and The Health Insurance Store.
What nearby businesses can I visit for automotive needs when coming to Bill Thorp - State Farm Insurance Agent?
You can visit Texaco Station Roseburg for gas and car wash services, DC Precision Lube & Tune for automotive repair and oil changes, or Chevron gas station nearby.