Customers consistently praised the professionalism, friendliness, and helpfulness of the staff, particularly Travis and Irene.
Cost Savings
Many reviews highlighted significant savings on insurance premiums compared to previous providers, with several customers expressing satisfaction with lower rates and better coverage.
Ease of Process
Clients appreciated the smooth and efficient process of switching insurance, with many noting how easy and stress-free their experiences were.
Communication
Reviewers frequently mentioned clear communication and responsiveness from the agents, making it easier to understand policies and options.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, recommending the agency to friends and family.
HL
Hana Lyman
4 days ago
5.0
We transfer our policy from another state farm office to Dimitri office since we moved to Milwuakie, OR. I chose Dimitri office due to the high review and I'm so glad we did. It was amazing working with Travis and hearing all that good things about Dimitri through him. We can tell Dimitri is a good boss to his staff and it really show through Travis's customer service! I felt our premium commission is supporting good folks who see us more than just business. Travis has great follow-up and goes above and beyond any agent staff I've ever work with!
DM
Demoore2015 Moore
6 days ago
5.0
I worked with Travis and had a wonderful experience! He got me really good coverage for a really good price! I highly recommend working with Travis from State Farm!
SR
Stephanie Rutledge
Nov 14, 2025
5.0
Travis is a super cool and friendly guy. He helped me save more than $250 a month based on my last insurance provider. Definitely the best guy to talk to.
JR
Jody Richards
Nov 13, 2025
5.0
Great follow and worked hard to make sure it went smooth.
WG
Walter Glos
Oct 21, 2025
5.0
It was a pleasure working with Travis. He was very professional, respectful and very easy to talk with. He also was able to save me a considerable amount of money while offering the same coverage as my own insurance policy. I definitely would recommend him to any of my family and friends.
Frequently Asked Questions About Dimitri Kondos - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Dimitri Kondos - State Farm Insurance Agent?
No, quotes are offered for free online at Dimitri Kondos - State Farm Insurance Agent.
What payment methods are accepted at Dimitri Kondos - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link on their website. Enter your User ID and password to log in and view your billing and payment information.
Who should I contact if I have questions about billing or payments?
You should contact your agent; their phone number and email are available on the details page of your bill.
What services are offered by Dimitri Kondos - State Farm Insurance Agent?
They provide Auto, Homeowners, Life, Renters, Business, Motorcycle, Property, Boat, and Pet Insurance as well as financial services.
What are the office hours for Dimitri Kondos - State Farm Insurance Agent?
Open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays and major holidays.
What languages are supported at the agency?
The agency offers services in both English and Spanish.
Can I complete the insurance process without an agent?
No, the process cannot be completed without an agent. One will be assigned to you if you have not selected one.
What nearby coffee shops can I visit when I come to the agency?
You can visit The Pit Stop Coffee Shop or Rohst Coffee Company nearby, great options for coffee before or after your visit.
Are there any beauty salons near Dimitri Kondos - State Farm Insurance Agent?
Yes, nearby salons include Jein King and Birch Salon for your beauty and spa needs.
What nearby places offer food options if I want to grab a meal when visiting the agency?
Nearby dining options include Mother Clucker's Chicken 'N More, The Greek Gods Gyro, and Smokin Barrel Smoke & Grill House for a variety of cuisines.