OR-10690187 Our office strives to provide State Farm customers with the most efficient and professional service in the Happy Valley area. We primarily serve Clackamas, Happy Valley, Damascus and surrounding areas as well as Oregon, Washington, Idaho, and California. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance and Financial Services.
When was State Farm since Dick McLean handled our insurance over 50 years plus it’s always been a kind, thoughtful, compassionate place to do business glad they’re still working as they did 50 years ago
CA
Cheyenne Austin
Sep 9, 2025
5.0
Everyone in this office makes insurance conversations quick and anxiety free. Joseph was very knowledgeable about helping me get set up with Life Insurance and the process needed for that. Overall everyone I talk to at the office has been nothing but helpful and kind.
AW
Andrea Warner
Sep 3, 2025
5.0
I spoke with Joseph. He was very patient and kind. He was very knowledgeable about insurance and I learned so much from his explanations. He found me the lowest quote available for Oregon coverage for my daughter
NH
Nick Hurdstrom
Aug 8, 2025
5.0
What had been a tough experience with suddenly losing a car and what all comes with that, Tiffany was fantastic. She was quick, thorough, and so professional. And saved me money!! Thank you so much for all of your help. Could not ask for a better experience.
CE
Christopher Enser
Aug 4, 2025
5.0
Russell Williams agency has been great for all of our insurance needs. Quick response time on any issue we've ever had. Price seems really reasonable for everything we get. Everyone in his office is professional, friendly and efficient. No need for us to go anywhere else for our insurance. Thank you for making things easy.
Frequently Asked Questions About Russel Williams - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, Russel Williams - State Farm Insurance Agent offers free quotes online.
What payment methods are accepted for insurance premiums?
The office accepts cash and major credit cards, including Visa, Mastercard, Discover, and American Express.
How do I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What services does the State Farm mobile app provide?
The mobile app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of gas or oil, locksmith services for one hour, and mechanical labor for select services for one hour.
What are the office hours for Russel Williams - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:30 PM and closed on weekends and holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is Russel Williams - State Farm Insurance Agent located?
The office is located at 13255 SE 130th Ave, Suite 300, Happy Valley, OR 97015, USA.
Which areas does Russel Williams - State Farm Insurance Agent primarily serve?
They serve the Happy Valley, Clackamas, Damascus areas and surrounding communities in Oregon, Washington, Idaho, and California.
What points of interest are near Russel Williams - State Farm Insurance Agent?
Nearby places include Kerr Properties Inc (property management), Heidi Rowan: Allstate Insurance, Northwest Self Storage, and Windermere Happy Valley Real Estate, which could be helpful for clients seeking related real estate or storage services.
How can nearby attractions enhance my visit to the insurance office?
After visiting the office, clients can enjoy local amenities such as Gloria'z Pub & Grill for dining or take advantage of services like U-Haul Neighborhood Dealer for truck rentals nearby.