Business Details
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OR-100159370 The mission for the Bill Thorp Insurance Agency is to help life go right by assisting people in managing the risks of everyday life and recovering from the unexpected. Our team is focused on helping our customers navigate the world of insurance and financial services in the Grants Pass/Josephine County area including the State of Oregon. We provide free quotes for auto, home, life and small business insurance. We are dedicated to assisting you with all of your insurance needs and love serving our community and neighbors.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Bill Thorp - State Farm Insurance Agent
323 NE 7th St, Grants Pass, OR
97526, United States
Hours
Reviews
4.8
138 reviews
5 stars
129
4 stars1
3 stars2
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting individuals like Brad, Lola, and Cheryl for their exceptional service.
Efficiency
Many reviews noted the quick response times and efficient handling of claims and policy changes, with several customers expressing gratitude for the timely assistance they received.
Affordability
Several customers reported significant savings on their insurance premiums after switching to this agency, indicating competitive pricing and effective cost-saving measures.
Communication
While most feedback was positive regarding communication, there were a few complaints about lack of communication in specific situations, particularly regarding policy updates.
- JBJdog B6 days ago5.0Fast and reliable. Answered the phone immediately and didn’t have to talk to a robot. And helped me with everything I needed.
- DWDagmar WheelerDec 30, 20255.0Received excellent service when I went into the office to insure my car. Highly recommended.
- JSjocelyn schmidtDec 12, 20255.0Brad at Bill Thorp State Farm conducted our annual review. He was so helpful and explained everything very clearly. He made sure we were comfortable with our coverage. And, it didn't take too much of our time! Thank you, Brad!
- KSKristine StrongDec 10, 20255.0I had a great experience during my annual review of my policies with Brad at the local office in Grants Pass. We took an in depth look at my coverage and my current needs and made sure that I have adequate coverage for my car, home and rental properties. I feel like I have a better understanding of my plans and feel a sense of security knowing that I have just what I need in insurance coverage.
- DEDenise EvansNov 14, 20255.0Brad Thomas is excellent, he helped me so much to understand what my coverage "terms" meant so I could make decisions on coverage. I've been with State Farm a very, long time and Brad is the best agent I've ever had. I feel much more confident now about my Insurance coverage, thank you Brad, Denise Evans
Frequently Asked Questions About Bill Thorp - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay to get an insurance quote online from Bill Thorp - State Farm Insurance Agent?
No, Bill Thorp - State Farm Insurance Agent offers free insurance quotes online without any payment required.
What types of insurance products does Bill Thorp - State Farm offer?
They offer auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
What payment methods are accepted at Bill Thorp - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
What are the business hours for Bill Thorp - State Farm Insurance Agent?
The agency is open Monday to Friday, 9:00 AM to 5:00 PM, and closed on weekends and major holidays like Christmas and New Year's Day.
Can I manage my insurance policies or file claims through a mobile app?
Yes, you can use the State Farm mobile app to manage accounts, get roadside assistance, file claims, and more.
Is it possible to purchase a policy entirely online from Bill Thorp - State Farm?
Typically, you can purchase a policy online after receiving a quote, but if the option is unavailable you'll need to contact your agent or Customer Care.
What nearby real estate agencies can I visit around Bill Thorp - State Farm Insurance Agent?
Nearby real estate agencies include Sherri Scott Real Estate, Exit Realty Towne Centre, Suzy Reel Licensed Oregon Broker, Vianet Realty, and Real Estate Cafe LLC, all within close proximity to the insurance agency.
Are there places nearby where I can relax or get personal care services near Bill Thorp - State Farm Agent?
Yes, you can visit Red Heels Salon for nail care or Essential Wellness Bodywork & Massage for massage and reflexology services nearby.
Where can I find dining options near Bill Thorp - State Farm Insurance Agent?
Nearby dining options include Saigon Xich Lo (Vietnamese), Lupita’s Taqueria (Mexican), and Powderhorn Cafe & Pie (American), perfect for meals before or after visiting the agency.
Are there any nearby services that might complement my insurance needs around Bill Thorp - State Farm?
Yes, you can access financial services like Rogue River Mortgage and Caveman Travel nearby, as well as vehicle-related services such as Julie the Queen of Cars dealership and Roe Motors automotive services.