OR-6254641 I am blessed to have a dedicated team of individuals who work hard to offer exceptional customer service to our customers. My vision for the office is that we know each customer well enough to properly protect form losses as we help them plan for their financial future. Success means that we are our customers only choice for their insurance and financial service needs. Please call, we would love to talk to you today.
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Certified by Lidia Mazun - State Farm Insurance Agent • Mar 08, 2026
Certified by Lidia Mazun - State Farm Insurance Agent • Mar 08, 2026
Reviews
4.9
129 reviews
5 stars
123
4 stars0
3 stars1
2 stars
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1 star
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Tanya Martinov
Mar 2, 2026
1.0
This has been one of the most frustrating customer service experiences we have ever had. You can almost never get anyone on the phone, and when you do, you’re told someone will call you back — which never happens.
We made the decision to move to another company because of the lack of communication and follow-through. Our new provider repeatedly attempted to contact them, and so did we. When we finally reached a representative, we were promised that our proof of insurance history would be sent over. That never happened.
If you are looking for a dependable and professional company, I strongly suggest going elsewhere.
AB
Alex BANTIUC
Feb 20, 2026
5.0
Thank you so much for always helping me as a client, so that he was satisfied!!! Good price and good work. You are the best!!!
PP
Pavel Prantsevich
Feb 19, 2026
5.0
Switched over all my insurance policies. Really happy with everything. Kat hooked it up.
AK
Akexander Kotik
Jan 29, 2026
5.0
Thank you for your prompt response and attentive approach to our requests. We truly appreciate this level of customer service.
JR
Jonathan Reyes
Jan 23, 2026
5.0
Ashlyn at State Farm is hands down the best insurance agent I’ve worked with. She’s knowledgeable, responsive, and genuinely cares about making sure you’re properly covered without overpaying. She took the time to explain everything clearly, answered all my questions, and made the whole process easy and stress-free. If you’re looking for someone you can actually trust with your insurance, Ashlyn is the one. Highly recommend!
Frequently Asked Questions About Lidia Mazun - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Lidia Mazun - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who can I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on your bill's details page.
What features does the State Farm mobile app offer?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What services does Emergency Roadside Service cover?
It typically covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours of Lidia Mazun - State Farm Insurance Agent in Clackamas, OR?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Which payment methods are accepted at Lidia Mazun - State Farm Insurance Agent?
They accept cash and most major credit cards including American Express, Discover, Mastercard, and Visa.
Can I purchase a State Farm policy online through Lidia Mazun's agency?
Typically, you can purchase a policy online at the end of the quote process. If this option is unavailable, please contact your selected agent or Customer Care.
What nearby legal services are close to Lidia Mazun - State Farm Insurance Agent?
Nearby legal services include Solid Serve Legal, Clackamas Mediation Center, and Confluence Law Center, which might be helpful if you need assistance with legal matters related to insurance or finances.
Are there nearby financial and mortgage service providers close to the agency location?
Yes, nearby financial service providers include Aley Wealth Management, Wells Fargo Home Mortgage, Bethany Tuthill - Wells Fargo, Bob McDaniel Mortgage Professional, and Jordan Maes - Professional Services, which can support your financial planning needs.
What healthcare or therapy services are available near Lidia Mazun - State Farm Insurance Agent?
Nearby healthcare providers include EPIC Imaging, P.C. (radiology), Clackamas Happy Valley Sports Care (physical and occupational therapy), and Serengeti Care (home health care and retirement home), which you might visit before or after your insurance appointments.
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