Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
OR-11161771
Our mission is to build long lasting relationships with our customers in the Portland area and Oregon so we can be there when you need us through the unexpected. We strive to take a comprehensive approach to our customers insurance and financial needs by providing end to end roadmaps.
Location
Courtney Rogers - State Farm Insurance Agent
10029 SW Nimbus Ave, Beaverton, OR
97008, United States
Hours
Reviews
4.9
348 reviews
5 stars
332
4 stars
6
3 stars3
2 stars2
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Colby and Rebecca received high praise for their friendly, knowledgeable, and efficient service, making the insurance process smooth and stress-free.
Affordability
Many customers reported significant savings on their insurance premiums compared to previous providers, highlighting competitive rates and discounts offered by State Farm.
Personalized Experience
Customers appreciated the personalized attention and thorough explanations provided by agents, which helped them understand their coverage options better.
Responsiveness
The agency was noted for its prompt communication and follow-up, ensuring that customer inquiries were addressed in a timely manner.
Mixed Experiences
While many reviews were positive, there were some concerns regarding communication issues and service inconsistencies, particularly related to underwriting and claims processes.
- GLGeorgie LewisJan 2, 20265.0It is nice to have an actual person as an agent, and these days it seems hard. Colby at State Farm found me a better rate and coverage than the competitors plus I just like being able to call a local number directly to discuss insurance matters, and Colby is warm and friendly :-)
- ABAbdul B2025usseDec 18, 20255.0Rebecca Ann Trimble is a genuine human being, who is passionate about the work she does. She explained the policy in detail and helped me sign up for the best policy I could get
- PMP MeDec 16, 20255.0Colby did an excellent job fulfilling my needs when time came to look for a cheaper auto insurance policy.
- KNKathy NationDec 10, 20255.0I haven't changed insurance carriers in many years. So when I purchased a new vehicle I updated my carrier (Geico) and verified my new rate, then decided to shop around and get quotes just to be informed and know whether I was at a fair rate. I had a few companies come in with significantly lower rates - but I still wasn't sure about switching. I wanted a large insurance company, and personalized service is important to me if I can find it. You don't really get that with Geico but it's pretty easy to get a live person there so even just through the quote process alone I knew there were several that I'd choose to skip even if the rates were better. But then along came Colby with State Farm! He was responsive, but did not spam me with multiple texts/calls/emails (my #1 indicator of who I do NOT want to work with) and he was extremely professional and conscientious of my time. He was very thorough in answering my many questions and going over the details of my coverage options. He was super knowledgeable and put absolutely zero pressure on me. He promptly emailed everything over and I took a day to consider my options and research State Farm's overall reviews etc. When I got back to him saying I'd like to move forward, he was again very conscientious of my time and he again answered all of my questions thoroughly before finalizing things. He was fast and I felt that I was in great hands. Colby was a big reason I decided to make the switch to State Farm for both my car and my homeowners policies. Him, and the fact that the rates were excellent compared to Geico. I have about a thousand discounts applied with Geico, including bundling home and auto with them (although they don't do home insurance so that part is subbed out to Liberty Mutual). For the same coverage on the auto (actually a bit better coverage and lower deductibles), State Farm quoted me much less than what I was paying - so I opted for an umbrella policy as well and I am still paying less than just the full coverage policy I had with Geico. Homeowner's insurance was a far better rate than my previous rate also, and with better coverage (although a higher deductible). I hope I never have to file a claim on either my home or car, but if I do I will be sure to come back and write a review about that process. But as of now, I am a happy camper! Thank you Colby and team!!
- SCSean CaspellNov 10, 20255.0Prompt and courteous responses. Solid pricing. Direct communication. I do recommend.
Frequently Asked Questions About Courtney Rogers - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Courtney Rogers - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at this State Farm agency?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on our website. Enter your User ID and password to login and view your billing and payment details.
Who should I contact if I have questions about my bills, payments, or Renewals?
Please contact your agent directly. Their phone number and email are available on the details page of your bill.
What services does the State Farm mobile app offer?
The mobile app helps manage your insurance and banking accounts, provides roadside assistance, allows you to file claims, and more.
What are the business hours for Courtney Rogers - State Farm Insurance Agent?
We are open Monday through Friday, 9:00 AM to 5:30 PM, and closed on Saturdays, Sundays, and major holidays like Thanksgiving, Christmas, and New Year's Day.
Can I set up paperless billing with this State Farm agent?
Yes, you can easily set up paperless billing when you log in to your online account by updating your email preferences.
Are there nearby dining options around the State Farm office on Nimbus Ave in Beaverton?
Yes, nearby restaurants include Maiko Japanese Restaurant for sushi, Jersey Mike's Subs for sandwiches, Spicy Pickle, Red Curry for Thai cuisine, and Domino's Pizza for quick delivery.
What fitness facilities are located near the Courtney Rogers State Farm agent office?
Close by are gyms like Jazzercise Tigard at Shawn Gardner Dance, Inspired Life Fitness, ILKB Beaverton, and I Love Kickboxing where you can stay active before or after visiting the office.
Are there any wellness or beauty services near the State Farm office?
Yes, you can visit places like Performance Bodywork for massage therapy, Palm Beach Tan or Tan Republic for tanning, and Oh My Lash Studio for beauty treatments nearby.