Direct Auto Insurance

Reviews

• LH

  L. Hambric

  2 days ago
  5.0
  Thank you Crystal for directing me in the right way. Thank you for taking the time to speak with me answering questions as needed! Best customer service I’ve received this YEAR!
• SV

  Stephanie Vonderhaar

  3 days ago
  5.0
  Oliver was super informative, kind and very friendly!
• KB

  Katrina Blatz

  Feb 20, 2026
  5.0
  Kelli Leeth was an angel. She called me back when I needed her to. She helped me get the best rate. The transition was very smooth. Thank you Kelli you are wonderful.
• DR

  Dave Russell

  Feb 13, 2026
  5.0
  Oliver is a freaking boss. Had an issue with being double billed, dude makes a phone call and sends a couple emails and boom next morning it's all resolved. The company's computer even erroneously charged me a late fee due to the billing error and he got that fixed too!
• BS

  Banana Smash

  Jan 29, 2026
  5.0
  I had an amazing experience with Direct Auto Insurance, and it’s 100% because of my agent, Kelli. From the very first conversation, she was patient, honest, and genuinely focused on helping *me*, not just selling a policy. I came in expecting the usual back-and-forth and confusing numbers, but Kelli broke everything down clearly and made sure I understood every option available to me. What really stood out was how hard she worked to get me the **best possible deal**. She took the time to look at my situation, explained discounts I didn’t even know existed, and compared different coverage levels until we found the perfect balance between protection and affordability. I never felt rushed or pressured—she made me feel like my business actually mattered. Kelli was professional, friendly, and incredibly knowledgeable. She answered all my questions (even the small ones) and followed up to make sure I was comfortable with my choice. Thanks to her, I walked away feeling confident, relieved, and honestly impressed. If you’re looking for car insurance and want someone who truly has your back, ask for Kelli at Direct Auto. She goes above and beyond, and it shows.

Frequently Asked Questions About Direct Auto Insurance