OH-1337509 Our mission is to focus on helping prepare each customer for the future, minimizing the unexpected, and listen to the needs of our customers. Michael Schanne State Farm Insurance will provide the customer with outstanding service through a friendly and knowledgeable team. Trust, integrity, and loyalty will be the foundation of the agency, as well as adapting to any changes thrown our customers’ way which may impact their insurance or financial needs. . Finally, we will embed ourselves into the community through volunteer, sponsorships, and overall presence into Middletown, Hamilton, Lebanon, West Chester, Franklin Liberty Township, Fairfield, and surrounding communities in Butler, Warren, and Hamilton Country
Ian Was Such A Great Help. He Got Me All Setup And Taken Care Of In Less Than An Hour Overall Great Experience With Statefarm
MM
Monica McQuinn
Nov 5, 2025
5.0
Ian was amazing explaining things to me
TR
T.J. Rotell
Oct 29, 2025
5.0
I worked with Grace W at this office to get my Auto and Renters Insurance. She was super professional, knowledgeable and got me an amazing plan and rate. Best part was she was incredibly human and kind which is rare these days. No robots, no pushy sales tactics. Just great person to person service. 10/10 would recommend. Big fan.
Frequently Asked Questions About Michael Schanne - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Michael Schanne - State Farm Insurance Agent?
No, quotes offered online are free of charge.
What payment methods are accepted at Michael Schanne - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can use the Digital Pay Payment Center by entering your User ID and password to log in and access your billing and payment details.
What are the office hours of Michael Schanne - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I manage my insurance policies using a mobile app?
Yes, the State Farm mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
Does Michael Schanne - State Farm Insurance Agent offer services in Spanish?
Yes, services are offered in both English and Spanish.
What types of insurance products does Michael Schanne - State Farm Insurance Agent provide?
They provide Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business insurance.
Is there a legal service nearby if I need assistance with estate planning or real estate?
Yes, Singer and McCausland Co. and Singer, McCausland, Ball & Schaefer offer legal services including wills, trusts, probate, estate planning, and real estate law.
Are there any nearby healthcare providers for orthopedic or family practice needs?
Yes, Cincinnati Elite Orthopedic & Spine and Dr. Alapatt provide orthopedic and family practice services nearby.
What local real estate resources are close to the insurance agency?
Nearby real estate services include Middletown Title Real Estate Agency, HER Realtors, Coldwell Banker Heritage, and multiple individual real estate agents such as Reva Owens and Joey Brown Realtor.