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About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
I’ve gotten to know many local families as an Allstate agent in Mason. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I’m committed to helping Mason residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Mason today.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
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Reviews
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- TCT CAug 5, 20251.0We had an incredibly frustrating experience with this branch. My mother called to cancel her personal auto policy, as she was recently added to a family policy with my husband and me—also through Allstate. She never gave any information about my husband or his policy, yet the agent she spoke with (who was "the head of the cancellation dept") somehow managed to cancel my husbands entire auto policy instead, while leaving hers active. There was no confirmation of names, no verification—just a massive and careless mistake that caused unnecessary stress and a lapse in coverage. When we realized what had happened and called the local branch back, she was told by an employee that it would be fixed immediately, but she didnt do it while on the phone with my mother and hours later nothing had changed. We had to escalate the issue through the main Allstate customer service line, and thankfully they were able to help us get my husband's policy reinstated. But it will take up to 6 days for this to happen now. This stressful situation should have never happened in the first place. Mistakes happen—but this felt like complete negligence. At the very least, we expected courtesy and proper verification before making changes to any account. We’ll be extremely cautious about dealing with this branch again.
- RWRobert WilkingJan 14, 20254.0Downloaded the Allstate app on my phone to use in case of an accident. Like that I can print my policy coverage in case I misplace it.
- KDKim DoanNov 1, 20245.0Allstate is a HUGE company so I went with them due to their reputation. I stay with Dawn Franklin because Mark and Sherry (I hope that is her name, she recently helped me with adding a new car and deleting my old one from my policy). They treat you as a member of the family. You are not a transaction or number, you are a customer and they make me feel valued. Great folks!
- DTDorothy TiptonSep 29, 20244.0Not a very good experience getting through to pay this bill for my brother Vernon Brown
- PPPV PeelAug 10, 20245.0All experiences with the local Allstate office have been positive.
Frequently Asked Questions About Dawn Franklin: Allstate Insurance
What types of insurance does Dawn Franklin: Allstate Insurance offer?
Dawn Franklin: Allstate Insurance offers auto, home, life, motorcycle, boat, renter's, and business insurance services.
What are the office hours for Dawn Franklin: Allstate Insurance?
The agency is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Dawn Franklin: Allstate Insurance located?
The office is located at 8093 Columbia Rd, Ste 100, Mason, OH 45040, USA.
Can I make an appointment online with Dawn Franklin: Allstate Insurance?
Yes, you can book an appointment online through their website.
What is the best way to contact Dawn Franklin: Allstate Insurance?
You can contact them by phone at +1 513-677-9300 or via email at dawnfranklin1@allstate.com.
Does Dawn Franklin: Allstate Insurance offer services in languages other than English?
The agency primarily offers services in English.
What nearby health services can I visit before or after visiting Dawn Franklin: Allstate Insurance?
Nearby health services include Dennis Lambert, DDS (pediatric dentist), Elite Chiropractic, and Northeast Cincinnati Pediatrics, which could be useful if you have family health needs while handling insurance matters.
Are there nearby community resources around Dawn Franklin: Allstate Insurance?
Yes, Back2Back Ministries and Building Blocks for Kids are community service and non-profit organizations close by, which might be of interest if you want to engage with local services.
What recreational places are near Dawn Franklin: Allstate Insurance?
Kings Sports, LLC and Kings Sports gym are nearby venues where you can enjoy sports and recreational activities before or after your visit.
Can I find other financial or legal services near Dawn Franklin: Allstate Insurance?
Yes, nearby you will find Mason OH Law Office of Neal Jacobs and Neal Jacobs Law Firm for legal services, as well as T.C. Strait / Mortgage Loan Officer and Lynx Financial Group, LLC for financial and mortgage services.