OH-1251531 Our office strives to provide State Farm customers with the most efficient and professional service in the Lebanon, Ohio area. We serve all of Warren and Butler County, including Lebanon, Waynesville, Morrow, Oregonia, Blanchester, Mason and Maineville. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ insurance needs. We hope to be the first and preferred choice for your Insurance Services.
Location
Certified by Marjorie Schaeffer - State Farm Insurance Agent • Mar 01, 2026
Certified by Marjorie Schaeffer - State Farm Insurance Agent • Mar 01, 2026
Reviews
5.0
123 reviews
5 stars
122
4 stars0
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and responsive to their needs.
Professionalism
Many reviews highlighted the professionalism and knowledge of agents like Marjorie and Jenn, who provided thorough assistance.
Claims Handling
The agency was commended for efficiently handling claims and providing timely support during the claims process.
Value for Money
Several customers noted that they received better coverage and lower rates compared to previous insurance providers.
Long-term Relationships
Many clients expressed satisfaction with their long-term relationships with the agency, often recommending it to others.
TG
Tonya Gates
Jan 22, 2026
5.0
Love their services and timely manner when something needs attended to.
GL
Geri LeVan
Jan 21, 2026
5.0
This office has always been so helpful and thorough.
DB
Don Brown
Jan 16, 2026
5.0
Marjorie always does a great job for us. Fast and exactly what we need.
BJ
Brian Johnson
Sep 8, 2025
5.0
These ladies are amazing and very helpful!!
J5
JuKu 50
Dec 14, 2024
5.0
Marjorie and this State Farm office are the most incredible insurance company! I have ALL of my insurance needs at Marjorie Schaeffer State Farm Insurance. Any time I have any questions I get immediate answers and guidance.
Frequently Asked Questions About Marjorie Schaeffer - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods does Marjorie Schaeffer - State Farm Insurance Agent accept?
We accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information via the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent’s phone number and email are available on the details page of your bill.
What services are offered through the State Farm mobile app?
The mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours of Marjorie Schaeffer - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I save my insurance quote online and finish it later?
Yes, you can save your quote and continue the application process later via a link sent to your email.
How does the nearby Ohio BMV office help customers of Marjorie Schaeffer - State Farm Insurance Agent?
The nearby Ohio BMV office assists with vehicle registration and driver licensing, which complements State Farm's auto insurance services.
What nearby dining options can I consider when visiting the insurance office?
You can enjoy a meal at Station Hill, a restaurant nearby, ideal for dining before or after your appointment.
Are there financial services near Marjorie Schaeffer - State Farm Insurance Agent to help with broader planning?
Yes, Edward Jones - Financial Advisor: Adam J Ireton is nearby and can assist with financial advising and investment planning.
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Certified March 01, 2026Yext Knowledge Graph
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