OH-664837 At Richard Keller State Farm Insurance, our mission is to empower our community by providing personalized insurance plans to protect what matters most. We are dedicated to helping our customers navigate everyday risks with confidence. Through exceptional service, trusted advice, and a commitment to integrity, we strive to build lasting relationships that foster security and resilience in an ever-changing world. Together, we’re not just insuring lives; we’re safeguarding dreams.
Staff is very friendly and the agent, Nick, worked in my best interest for the proper policy. If you’re new or looking around, this is the place to go.
CT
Chris Tanner
5 days ago
5.0
Richard and his team are the best! I've been with them for over 40 years and they've always been there for me. They truly are a blessing from God!
TS
Taylor Seidler
Jan 5, 2026
5.0
Mike was very helpful in finding me the best rates possible! Highly recommend to anyone!
PW
Patricia Wilt
Dec 15, 2025
5.0
Got a call from Mike. He gave me great news. He was very professional and courteous. He is a great addition to the office. Thanks Mike.
BM
Brayson Morris
Dec 12, 2025
5.0
Richard Keller and his team have been beyond great! Working with Nick has been nothing but smooth sailing since I switched to them. They are fast replying, super friendly & professional, and you can tell they genuinely care about their people! Thank you to all of you so much! I couldn't and wouldn't recommend anyone besides these guys!
Frequently Asked Questions About Richard Keller - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.