Chris Kish: Allstate Insurance

Reviews

• JR

  Jason Reed

  1 day ago
  5.0
  My agent Stephen Clarke was excellent help.
• DB

  Dave Basford

  Mar 6, 2026
  5.0
  RE: Stephen Clarke I have been shopping for auto and house insurance for months with no luck. Knowing I had probably been paying too much for years, talking with insurance salespeople is not one of my favorite things, so I had been putting it off. A good friend of mine understood my situation and suggested I call Stephen. She gave Stephen a glowing recommendation, and she was so right! I had many questions to ask, and Stephen was patient and understanding and answered my questions in a way that I understood, that i actually enjoyed the experience, which I never thought I would say! I ended up buying both a house and auto policies, and are transactions I am very proud of, thanks to Stephen.
• GA

  Ginger Armstrong

  Mar 4, 2026
  5.0
  I just had a wonderful experience changing my insurance to Allstate from another company. Stephen Clark at Chris Kish: Allstate Insurance was very professional and gave me all the information I needed to make an informed decision about my home and auto insurance. I highly recommend Stephen and the Chris Kish agency.
• CC

  Celestial Chieftess_711

  Feb 10, 2026
  3.0
  This is what you will/should expect. Expect to have tolerance to repetitively communicate the needs you have either to rep or the foreigners you will be prompted to contact, If you are a English speaking, USA living consumer you may need to grab a cup of joe, blow a burner or grab a pillow because it'll be A WHILE. Expect to REPEAT yourself and multiple times, expect to have ROBOT, repeat script reading huemans. This isn't directly a reflection of this LOCATION PER SAY, however it's a part of the territory. I'm a firm respector of PROPER INFORMATION, just as much is they want your accurate informationin order to effectively bill you. I expect accurate information to effectively be served for what I'm paying for and this is not efficient enough service. I do not live in a foreign Country. I do not speak a foreign language and rather deal with Locals that can enunciate & pronunciate as well as hear CLEARLY, What is being said over distance lines, via computerized. I've had a couple of instances where I've needed roadside assistance. The thing that really ticks me off is these agents are really thirsty and enthusiastic about taking your finances up front and causing you the inconvenience of having to file a claim for reimbursement, instead of doing the due diligence to look for your membership to validate you and provide service to you. They'd rather trying taking your money on, every end of this operation and it is not about your comfort. The customer, that is the one thats supposed to be getting "Great Customer Service" and being valued and that is this is a problem. Allstate isn't alone on this island, in this monopoly. I literally had a spin out the other day after a blizzard, and it was an iced out road situation. It was daylight, though and I wasn't aware that my car would lose traction at the speed I was going, I had just came over a railroad track. I began to feel hydroplane, and I panicked and I attempted to control the motion of the vehicle, which made it worse. Spun out, ending me up in a ditch. Trying to reach roadside assistants at that time, I was frantic, another motorist passing by saw I needed help in a situation and came to assist me. Used their phone to contact the service provider after the account was found and the service was dispatched. I was continuously updated that my wait will be longer. In the blizzard weather cold, it was not snowing, but but it was extremely cold, Those agents were not efficient that handled the request for service, customer service oriented, patient. They are sitting in optimal weather, so they cannot relate, so they do not relate. On so many levels that it is almost traumatizing to even speak to them, trying to get help. That is THE problem as well. So I'm leaving this review because I spent my money to come to a place where I still need, and I'm at the mercy of the layman and the public fellow motorists, to come to my rescue? They asked me for nothing in return because of the severity of the need, where I'm paying for a service that I'm delayed, have to wait can't get proper communications handled in the midst of a trauma? I'm/we're paying for the service. Not only that, my insurance is dollars more than what was advertised to me for the convenience of extra pocket money only. For a REAL LIFE account of Corporate correction in day to day function, find me on my other Soscials. Aroy Alli Oness, For AI revised version, see below Roadside assistance repeatedly failed despite my coverage being verified on a three-way call with my broker and the agent. My lockout request was denied in error and delayed nearly 18 hours. I had to repeat the same info multiple times to scripted representatives, creating stress during an urgent situation. Agents push up-front payment instead of validating membership and providing service, forcing reimbursement claims. This isn’t isolated—during a winter emergency, I was stranded in extreme cold, and wait times kept increasing while a passing motorist offered more immediate help. Customers deserve timely, clear, and trauma-informed assistance.
• AS

  Arianna Semilia

  Feb 5, 2026
  5.0
  Stephen was absolutely fantastic to work with. He did a great job helping me set up both my home and car insurance, took the time to answer all of my questions, and made sure I understood my coverage options. He was patient, knowledgeable, and genuinely focused on finding the best coverage while also helping me save money. The whole process was smooth and stress-free. I highly recommend Stephen to anyone looking for an Allstate agent who truly cares and delivers great service!

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